Recruitment Blog

Want honest, actionable insights from customers and candidates? Just AskNicely

Guest Author
Recruitment Expert
JobAdder AskNicely Post

No one knows your product better than your customers.

Ok, it’s likely that you and your team know it pretty well too, but it’s impossible for you to have a fresh or brutally honest perspective on the product you invest so much time in every day. And that makes honest customer feedback even more vital.

AskNicely, also known as the world’s most loved Net Promoter Score software, is JobAdder’s latest integration. It’s a customer feedback platform that automatically collects customer insight in real time and helps businesses improve customer experience and also generate referrals from existing customers.

Now, thanks to the integration with JobAdder, you can also use AskNicely to measure job candidate satisfaction, giving you the same real-time measure of your employer brand amongst your potential workforce. Ensure unsuccessful candidates aren’t leaving with a negative view of your company, identify positive candidates who may be an option for different roles or who are likely to refer or recommend friends/colleagues to your company.

AskNicely integrates seamlessly with JobAdder and once it’s up and running, you can select which candidates in your talent pool you’d like to start gathering feedback from and when. Feedback is then automatically collected via AskNicely’s customised surveys.

Once this first-hand feedback is fed into JobAdder, recruiters and hiring managers can analyse and improve their candidate experience, create more targeted messaging for job seekers and better nurture their candidates.

If you’re cynical about surveys here are some statistics that may change your mind – AskNicely users experience an average response rate of 38%, with 1 in 3 experiencing a 50% response rate.

The actionable insights AskNicely allows businesses to tap into from their customers enables them to retain customers, improve satisfaction and grow revenue.

To learn more about how this integration works, email AskNicely at [email protected] or visit www.asknicely.com/integrations/jobadder.



linkedin recruiting
Product Update
Recruiting on LinkedIn: How to find qualified candidates for your job postings

LinkedIn currently has over 830 million users and this number keeps growing. In recent years, this social media platform has …

recruitment and talent acquisition tech
Product Update
How recruitment and talent acquisition tech evolved at JobAdder in 2021

The recruitment and talent acquisition tech space saw some significant shifts in 2021 as new features and tools hit the …

recruiters business development
Advice and how tos
How recruiters can transform their business development

If your recruitment business development is unorganised, unplanned or irregular then it’s time to rethink how you approach business development.  …

There are no results to display. Please try a different keyword or reset the filters to see everything.
Ready to get started?

Talk to one of our friendly team members

Want to know more?

Learn why others are
using JobAdder