Recruitment glossary

What is Business Process Outsourcing (BPO)?

Browse all glossary terms

Business Process Outsourcing (commonly abbreviated to BPO) refers to the process whereby a company utilizes the services of a specialist third-party company in order to manage a key business function.

Related terms

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Database management
What is a Vendor Management System?

A Vendor Management System is a web-based application that offers businesses the ability to manage and procure temporary or permanent …

Application management
What is the War for Talent?

The War for Talent refers to an increasingly competitive landscape for recruiting and retaining talented employees.

Application management
What is a Video interview?

A Video Interview is a job interview that takes place remotely and uses video technology as the communication medium. There …

Application management
What is an Unstructured Interview?

An Unstructured Interview is an interview conducted without a specific set of predetermined questions. Unstructured interviews are meant to flow …

Application management
What is Turnover?

Turnover refers to the percentage of workers who leave an organisation and are replaced by new employees. Measuring employee turnover …

Application management
What is Suspension?

Suspension refers to the situation when an employee is sent home from work, usually while receiving full pay. Employers are …

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