Constructive isn\u2019t your run-of-the-mill recruitment agency. For one thing, they don\u2019t focus on KPIs. \u201cWe\u2019re not a business looking to become the next mini Hays or Randstad. There are plenty of other people in the market trying to do that,\u201d explains Giles Keay, the agency\u2019s Managing Director.<\/p>\n\n\n\n
\u201cWe are quality-driven \u2026 we don\u2019t want to become a machine that just has to worry about KPIs. So we don\u2019t focus on [them] at all. For us, it\u2019s about outcomes,\u201d said Giles, adding that the focus was on getting candidates in front of clients. \u201cIt\u2019s about understanding those clients and candidates properly and actually operating the consulting way.\u201d<\/p>\n\n\n\n
With the agency looking to expand into new technical sectors within the existing three verticals (built environment, infrastructure and resources) they cater for, Giles said: \u201cWe\u2019re looking forward proactively, but it\u2019s very much about those sort of strategic moves as opposed to just bums on seats.\u201d<\/p>\n\n\n\n
With a footprint that initially encompassed four locations across Australia, Constructive have now consolidated to Sydney and Melbourne, with an additional regional hub that will be grown from head office to look after WA, QLD, NT and to look at potential expansion to New Zealand.<\/p>\n\n\n\n
This reflects a shift that Giles is seeing, wherein \u201cprobably half our candidate interviewing now is done through video conferencing rather than face-to-face. We just don\u2019t get them coming in to the office like we used to in the past.\u201d<\/p>\n\n\n\n
It\u2019s a far cry from technology offered by the proprietary-owned software Constructive had purchased in 2006. \u201cYou\u2019ve got your depreciation of assets that needs to go down,\u201d explained Giles. \u201cAs soon as I felt that had depreciated enough and we\u2019d realised the value from it, we moved on.\u201d<\/p>\n\n\n\n
It was at this point that Constructive moved onto the core JobAdder platform around 2013, having used JobAdder as a job posting tool since 2005.<\/p>\n\n\n\n
\u201cWe spent the final three years with our previous ATS, just frustrated\u2026it was clunky, didn\u2019t do what we wanted, was server rather than cloud-based, with no flexibility\u2026it was just a horrible system to use,\u201d recalled Giles.<\/p>\n\n\n\n
\u201cWe knew we wanted to move to a cloud-based software. And so we went out there and investigated,\u201d said Giles. Being an existing JobAdder user meant the team had confidence in the software, but it went beyond that.<\/p>\n\n\n\n
\u201cThe one thing that I know is that consultants will probably only use about 40% of a system. If we bring [something more complicated] the consultants are just going to look at it and it\u2019s going to turn into a phone directory. If it\u2019s too hard, I won\u2019t use it,\u201d he added.<\/p>\n\n\n\n
Giles also appreciated JobAdder\u2019s integrations with platforms such as AskNicely, Xero and Referoo, calling them \u201cbrilliant. It has enabled us to actually implement different strategies and activities that we want to do.\u201d<\/p>\n\n\n\n
Transitioning across to JobAdder was easy, said Giles. \u201cIt\u2019s a very intuitive system. So for the consultants picking it up, I\u2019d say within one month, they were very familiar with it.\u201d<\/p>\n\n\n\n
He points to JobAdder\u2019s search functionality being a differentiator as well. \u201cThe ability for us to get through that size of a database so quickly, I think it\u2019s fantastic. That\u2019s been a really big help.\u201d<\/p>\n\n\n\n
The key to a better recruitment platform comes down to partnerships. \u201cI think JobAdder are very good at listening to ideas,\u201d said Giles. \u201cIf we partner with you, then when the product comes out the other end, it\u2019s obviously going to be better aligned to what we need.\u201d He added that there aren\u2019t many SaaS companies he\u2019s taken this approach with.<\/p>\n\n\n\n
Constructive\u2019s eyes are firmly fixed on improving quality of service, compliance and retention. \u201cWhen we started the business in 2003, there were probably 5-10 operators in the field. It\u2019s probably a few hundred now. So all those candidates out there are getting approached by plenty more people. It\u2019s different challenges that we\u2019re facing [and] you\u2019ve got to adapt.<\/p>\n\n\n\n
\u201cTechnology can help with some of that. I certainly think that JobAdder is the best we\u2019ve seen on the market. We\u2019re definitely going to be staying with it.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
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