{"id":417227,"date":"2021-12-30T08:05:39","date_gmt":"2021-12-29T22:05:39","guid":{"rendered":"https:\/\/jobadder.com\/case-study\/cbus\/"},"modified":"2024-10-31T11:03:37","modified_gmt":"2024-10-31T01:03:37","slug":"cbus","status":"publish","type":"bjm_case_study","link":"https:\/\/jobadder.com\/gb\/case-study\/cbus\/","title":{"rendered":"Cbus"},"content":{"rendered":"\n<p>As one of Australia\u2019s very first industry superannuation funds, Cbus has a unique history: it was formed in 1984 as a result of Australian building and construction workers winning the rights to superannuation.<\/p>\n\n\n\n<p>Cbus currently provides superannuation and income stream accounts to over 732,000 members around the country, and collectively manages $35b of industry funds.<\/p>\n\n\n\n<p>With over 240 employees, Cbus recruits for roles ranging from Marketing Coordinator positions right up to Investment Managers, and JobAdder is used to fill all internal positions across the board.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Challenge<\/h2>\n\n\n\n<p>Having previously relied on Excel spreadsheets to juggle open roles, Cbus was recommended to JobAdder by a connection in the recruitment industry.<\/p>\n\n\n\n<p>We sat down with Justine Hartman, a senior member of Cbus\u2019 Talent Acquisition team, to hear about Cbus\u2019 experience with JobAdder.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The JobAdder Solution<\/h2>\n\n\n\n<p>Implementing the JobAdder recruitment platform has enabled Cbus\u2019 HR team to centralise all talent acquisition tasks \u2013 tracking candidate applications, managing conversations with candidates and building talent pools \u2013 all in one place.<\/p>\n\n\n\n<p>JobAdder\u2019s automated communications functionality has been a stand-out feature for Cbus from the outset. Being able to dispatch automatic and personalised responses to candidates, rather than sifting through an inbox, copy and pasting standard responses and manually changing candidate names and job descriptions \u2013 has brought a great deal of clarity to the HR team\u2019s workflow. Justine expands on the value that JobAdder provides for her.<\/p>\n\n\n\n<p>\u201cIt\u2019s time-saving, but ultimately for me, it\u2019s the candidate experience that is the biggest value add \u2013 making sure that we\u2019re able to give candidates the attention that they need. Also, not only the candidate experience but also our hiring manager experience \u2013 to be able to send through all submissions online, rather than print out resumes or Excel spreadsheets.\u201d<\/p>\n\n\n\n<p>Cbus is in a fortunate position in the respect that they receive a lot of unsolicited resumes and referrals. This is one great way in which their talent specialists come across new talent, but it also creates a backlog of paperwork for the team.<\/p>\n\n\n\n<p>\u201cWe get lots of unsolicited resumes, whether that be from job seekers or people within our organisation referring friends with great backgrounds. That\u2019s another aspect of how JobAdder really helps us, is being able to manage all those referrals and making sure we\u2019ve gotten back to everyone.\u201d<\/p>\n\n\n\n<p>The ability for hiring managers to jump into JobAdder and see the status and progression of any open role has brought a greater level of transparency to the team. It is especially helpful for Cbus\u2019 senior leadership team who don\u2019t have the capacity to be across the ins and outs of every role on a daily basis, but who need to be able to see a succinct snapshot at a glance.<\/p>\n\n\n\n<p>\u201cIt\u2019s more than just the time; it\u2019s the whole experience of using JobAdder.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Highlights<\/h2>\n\n\n\n<p>The Cbus team get the most value out of JobAdder\u2019s LiveChat feature, unanimously finding it well-suited to times when a short, instant response is required.<\/p>\n\n\n\n<p>Of JobAdder\u2019s Customer Support team, Justine says, \u201cfrom all the times we\u2019ve encountered someone online, everyone has been fabulous. We\u2019re very happy.\u201d<\/p>\n\n\n\n<p>On a scale of 1-10, Justine rated JobAdder 10 out of 10 for her willingness to recommend the recruitment software to other companies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s Next?<\/h2>\n\n\n\n<p>Cbus continues to uphold its key mission to ensure that every member retires with dignity and comfort.<\/p>\n\n\n\n<p>Cbus are strong advocates for diversity and inclusion in the workplace and offer flexible working options to employees. With strong roots in the Australian unions, Cbus continues to expand and grow from strength to strength.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As one of Australia\u2019s very first industry superannuation funds, Cbus has a unique history: it was formed in 1984 as &#8230;<\/p>\n","protected":false},"author":80,"featured_media":411668,"template":"","bjm_industry_cat":[247],"bjm_features_cat":[],"bjm_user_type":[101],"bjm_location":[13],"bjm_employees_count":[85],"class_list":["post-417227","bjm_case_study","type-bjm_case_study","status-publish","has-post-thumbnail","hentry","bjm_industry_cat-financial-services","bjm_user_type-in-house","bjm_location-australia","bjm_employees_count-201-500"],"acf":[],"_links":{"self":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_case_study\/417227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_case_study"}],"about":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/types\/bjm_case_study"}],"author":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/users\/80"}],"version-history":[{"count":0,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_case_study\/417227\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/media\/411668"}],"wp:attachment":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/media?parent=417227"}],"wp:term":[{"taxonomy":"bjm_industry_cat","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_industry_cat?post=417227"},{"taxonomy":"bjm_features_cat","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_features_cat?post=417227"},{"taxonomy":"bjm_user_type","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_user_type?post=417227"},{"taxonomy":"bjm_location","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_location?post=417227"},{"taxonomy":"bjm_employees_count","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_employees_count?post=417227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}