Family owned and operated for more than 35 years, Burbank has evolved into a multi-faceted national business covering the full spectrum of building industry services. The subsidiary brands that form the 900-strong group include plumbing and home building, through to a storage facility and even an aviation business! <\/p>\n\n\n\n
\u201cThe theory behind the unique business model is that it allows customers to experience a seamless homebuying process guided by experts,\u201d explains Patrick Mylonas, Burbank\u2019s People, Culture & Performance Manager.<\/p>\n\n\n\n
\u201cWhile the business\u2019 heritage is home building, the size and diversity of the group has meant we\u2019ve been able to expand our offering over the years to meet demand, such as focusing on the medium-density space, where we can now build numerous townhouses in one allotment.\u201d<\/p>\n\n\n\n
Burbank was established in Melbourne in 1983 with the creation of the award-winning Burbank Homes. About nine years ago, Burbank expanded into Brisbane. This was followed by South Australia in 2015, and then the Australian Capital Territory and New South Wales in 2016. \u201cIt\u2019s quite a diverse group and there are a lot of people with different expertise that work for these subsidiary brands. It keeps us on our toes!\u201d said Patrick.<\/p>\n\n\n\n
Prior to Burbank\u2019s transition to using JobAdder three years ago, the company tackled recruitment externally through an agency and internally, through a manual mix of Outlook and OneNote.<\/p>\n\n\n\n
\u201cIt was really challenging. We outsourced it all but found that it wasn\u2019t working for us. Initially, it was meant to reduce the workload for us as we just didn\u2019t have the internal resources to manage the recruitment function. We found it wasn\u2019t cost-effective and we weren\u2019t getting the high-quality candidates that we required.<\/p>\n\n\n\n
\u201cIt ended up being beneficial for us to bring recruitment back in-house. The external agency was using Job Adder so we thought it would be worthwhile to have a discussion around what the business could do for us,\u201d said Patrick.<\/p>\n\n\n\n
Three years later, Patrick agreed Job Adder was meeting Burbank\u2019s expectations. \u201cWe\u2019ve got a great candidate database and we\u2019re able to track the progress of each position.\u201d<\/p>\n\n\n\n
When it came to being trained on JobAdder, Patrick appreciated the hands-on approach. \u201cWith the training, we were able to get in there and start using the system while we were being trained, which was really good.\u201d<\/p>\n\n\n\n
For Burbank, JobAdder\u2019s reporting features have proven particularly useful. \u201cWe couldn\u2019t capture any data previous to having JobAdder and monthly reporting was a nightmare. JobAdder makes it so much easier and delivers useful insights that shape our ongoing recruitment activity,\u201d said Patrick.<\/p>\n\n\n\n
\u201cI think JobAdder has paid for itself. Previously we found we\u2019d get all these applications and they would be mixed up with our other emails and we\u2019d miss things. Now everything is under a specific job, we know who to contact and can do a bulk email to the recruiting manager to take a look at the candidates. I think there\u2019s more scope to ensure we\u2019re using it to its full potential,\u201d he added.<\/p>\n\n\n\n
Now the team uses Hiring Manager with all managers getting trained on the product. \u201cEvery time a manager needs a position filled, they complete a request, it goes to the approving manager to sign and JobAdder automatically populates, and we can go through the hiring process from there. It\u2019s streamlined our whole approach, which is fantastic.\u201d<\/p>\n\n\n\n
So what would Patrick focus on when recommending JobAdder to other recruiters? \u201cI would say it has allowed us to streamline our recruitment process and posting an ad is so much easier. You just have to do it once and don\u2019t have to go into four different programs, which is fantastic. Finally, the ability to export data straight out of Job Adder is really useful.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
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