{"id":417300,"date":"2022-02-09T05:02:09","date_gmt":"2022-02-09T05:02:09","guid":{"rendered":"https:\/\/jobadder.com\/resource\/how-to-build-a-winning-cx-strategy\/"},"modified":"2022-11-02T15:07:16","modified_gmt":"2022-11-02T05:07:16","slug":"how-to-build-a-winning-cx-strategy","status":"publish","type":"bjm_resource","link":"https:\/\/jobadder.com\/gb\/resource\/how-to-build-a-winning-cx-strategy\/","title":{"rendered":"How to build a winning CX strategy"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-medium has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient has-gradient-blue-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading\">On-demand webinar<\/h4>\n\n\n\n<h1 class=\"wp-block-heading\">How to build a winning CX strategy<\/h1>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button link-type-default is-style-primary\"><a class=\"wp-block-button__link\" href=\"#form\">Watch this webinar<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-cover has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-style-contain\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1586\" class=\"wp-block-cover__image-background wp-image-407070\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1.png\" style=\"object-position:43% 59%\" data-object-fit=\"cover\" data-object-position=\"43% 59%\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1.png 2560w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1-300x186.png 300w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1-1024x634.png 1024w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1-768x476.png 768w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1-1536x952.png 1536w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/jobadder-plus-flare-hr-laptop-header-image-copy-2@2x-1-2048x1269.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-transparent-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-style-equal-height has-simple-padding-default is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-large has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-acf-bjm-jobadder-partner-logo\"><div class=\"job-board-job-adder-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"142\" height=\"24\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2021\/11\/Blue.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><div class=\"partner-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"705\" height=\"766\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/Logo-flare.svg\" class=\"attachment-full size-full\" alt=\"Flare logo\" \/><\/div><\/div>\n\n\n<p><\/p>\n\n\n\n<p>With the rise of remote work, Talent and People teams are streamlining their candidate experiences to engage and build resilient operations in the long haul.<\/p>\n\n\n\n<p>Join our all-star panel from Campos and Rockpool Dining Group to discover how you can improve your candidate journey with better digital experiences, automation and people-first strategies.<\/p>\n\n\n\n<p>Register now to learn more about:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-sparkle\"><li>How to engage candidates and top talent during the pandemic<\/li><li>Thinking differently when candidates are also your customers<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-sparkle\"><li>How to streamline and automate your experiences to build a fully remote operation<\/li><li>How to implement an actionable plan to grow and enrich your&nbsp;remote&nbsp;team<\/li><\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-gradient-blue-gradient-background has-background is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\" id=\"form\">Complete the form to watch this webinar<\/h4>\n\n\n<div class=\"wp-block-acf-bjm-hubspot-download\">    <div class=\"hubspot-form-wrap\">\n        <div class=\"hubspot-form align\">\n\t\t\t                <script>\n                    hbspt.forms.create({\n                        portalId: '6426676',\n                        formId: '7a3b7c3b-b1b1-4a11-b970-08ae86eece69',\n                        onFormReady: () => {\n                            if (typeof tpdInitHSForms !== 'undefined') {\n                                tpdInitHSForms();\n                            }\n                        }\n                    });\n                <\/script>\n\t\t\t        <\/div>\n\n\t\t\t\t            <form target=\"_blank\" method=\"get\" action=\"https:\/\/jobadder.com\/gb\/resource\/how-to-build-a-winning-cx-strategy\/\"\n                  class=\"hubspot-form-action\">\n\t\t\t\t<input type=\"hidden\" name=\"key\" value=\"how-to-build-a-winning-cx-strategy\" \/>            <\/form>\n\t\t    <\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-large has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-neutral-3-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-777\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/04\/bg-swoop-left-1.svg\" style=\"object-position:50% 34%\" data-object-fit=\"cover\" data-object-position=\"50% 34%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"show-for-large wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"has-text-align-center wp-block-heading\">Speakers<\/h2>\n<\/div>\n\n\n\n<div class=\"show-for-large wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bjm-blocks-blocks alignwide is-style-speakers is-style-default\"><div class=\"wrapper-bjm-blocks align-center columns-4 columns-medium-2  columns-small-1  are-vertically-aligned-top\">\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  \n<figure class=\"wp-block-image size-full link-type-default\"><img loading=\"lazy\" decoding=\"async\" width=\"697\" height=\"697\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/monique-campos.jpeg\" alt=\"\" class=\"wp-image-407071\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/monique-campos.jpeg 697w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/monique-campos-300x300.jpeg 300w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/monique-campos-150x150.jpeg 150w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Monique Glatter<\/h5>\n\n\n\n<p>People + Culture Business Partner, Campos Coffee<\/p>\n<\/div>\n\n\n\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  \n<figure class=\"wp-block-image size-full link-type-default\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"593\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/JobAdder-Michael-Osmond-1.jpg\" alt=\"\" class=\"wp-image-407068\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/JobAdder-Michael-Osmond-1.jpg 500w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/JobAdder-Michael-Osmond-1-253x300.jpg 253w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Michael Osmond<\/h5>\n\n\n\n<p>Head of Performance and Culture, JobAdder<\/p>\n<\/div>\n\n\n\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  \n<figure class=\"wp-block-image size-full link-type-default\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/edwina.jpeg\" alt=\"\" class=\"wp-image-407072\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/edwina.jpeg 600w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/edwina-300x300.jpeg 300w, https:\/\/jobadder.com\/wp-content\/uploads\/2022\/02\/edwina-150x150.jpeg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Edwina Mirams<\/h5>\n\n\n\n<p>Head of HR Operations, Rockpool Dining Group<\/p>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>With the rise of remote work, Talent and People teams are streamlining their candidate experiences to engage and build resilient 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