{"id":427419,"date":"2025-02-10T17:28:42","date_gmt":"2025-02-10T07:28:42","guid":{"rendered":"https:\/\/jobadder.com\/?post_type=bjm_resource&#038;p=427419"},"modified":"2025-02-10T17:36:20","modified_gmt":"2025-02-10T07:36:20","slug":"client-retention-playbook","status":"publish","type":"bjm_resource","link":"https:\/\/jobadder.com\/gb\/resource\/client-retention-playbook\/","title":{"rendered":"Client retention playbook"},"content":{"rendered":"<p>\n\n\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-medium has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-style-contain\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim has-background-gradient has-gradient-blue-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-style-equal-height has-simple-padding-default is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-vertical-padding-top-medium has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h5 class=\"wp-block-heading\" id=\"h-jobadder-recruitment-bootcamp-2\"><strong><strong><strong><em><strong>Free playbook download<\/strong><br><\/em><\/strong><\/strong><\/strong><p><strong style=\"box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; outline: none !important;\"><\/strong><\/p><\/h5>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-stretch-and-grow-your-sourcing-muscles-with-recruiting-gym\">The Retention Playbook: How to be the first call your client makes<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons has-vertical-padding-top-small has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button link-type-default is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Download the playbook<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom has-vertical-padding-top-default has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-image.kb-image427419_e7cab6-4b:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-bottom:var(--global-kb-spacing-md, 2rem);}.kb-image427419_e7cab6-4b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image427419_e7cab6-4b size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2025\/01\/Client-Retention-1920\u200a\u00d7\u200a1080-1024x576.webp\" alt=\"\" class=\"kb-img wp-image-427476\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2025\/01\/Client-Retention-1920\u200a\u00d7\u200a1080-1024x576.webp 1024w, https:\/\/jobadder.com\/wp-content\/uploads\/2025\/01\/Client-Retention-1920\u200a\u00d7\u200a1080-300x169.webp 300w, https:\/\/jobadder.com\/wp-content\/uploads\/2025\/01\/Client-Retention-1920\u200a\u00d7\u200a1080-768x432.webp 768w, https:\/\/jobadder.com\/wp-content\/uploads\/2025\/01\/Client-Retention-1920\u200a\u00d7\u200a1080-1536x864.webp 1536w, https:\/\/jobadder.com\/wp-content\/uploads\/2025\/01\/Client-Retention-1920\u200a\u00d7\u200a1080.webp 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-transparent-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column  has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p><strong>As a recruiting agency, client retention is essential. It ensures a steady stream of business, reduces the need for constant and costly new client acquisition, and contributes to the reputation of your brand.&nbsp;<\/strong><\/p>\n\n\n\n<p>It\u2019s no wonder client retention is the highest priority for recruitment agencies in 2025, according to <a href=\"https:\/\/jobadder.com\/resource\/benchmarking-report\/\">JobAdder\u2019s Recruitment Benchmarking Report<\/a>.<\/p>\n\n\n\n<p class=\" has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\">But in an increasingly competitive environment, how can you stand out from other agencies and keep clients coming back to use your services?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>In this playbook, you\u2019ll discover:<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-normal-font-size\">How building meaningful, long-term client relationships can contribute to your success as an agency<\/li>\n\n\n\n<li class=\"has-normal-font-size\">Four actionable steps for mastering client retention<\/li>\n\n\n\n<li class=\"has-normal-font-size\">How to assemble the right team for actioning your client retention strategies&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Fill out the form to download our free playbook today.<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"show-for-large wp-block-spacer  has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column  has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-blue-light-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\" id=\"form\">\n<h3 class=\"wp-block-heading ticss-e0e394f1\"><strong>Download now<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-leadin-hubspot-form-block\">\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 6426676,\n\t\t\t\t\t\t\t\t\tformId: \"da4ecc57-1760-46a3-b1fd-35f5d15cce56\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1775267852000-0649209144\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1775267852000-0649209144\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>For recruiting agencies, client retention is essential. Discover 4 actionable steps for mastering client retention in our Retention Playbook.<\/p>\n","protected":false},"author":93,"featured_media":427422,"template":"","bjm_industry_cat":[],"bjm_resource_type":[459,241],"bjm_use_case_cat":[71,66,68],"bjm_user_type":[98,101],"bjm_location":[13,19],"class_list":["post-427419","bjm_resource","type-bjm_resource","status-publish","has-post-thumbnail","hentry","bjm_resource_type-video","bjm_resource_type-webinar","bjm_use_case_cat-communications","bjm_use_case_cat-business-development","bjm_use_case_cat-database-management","bjm_user_type-agency","bjm_user_type-in-house","bjm_location-australia","bjm_location-global"],"acf":[],"_links":{"self":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_resource\/427419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_resource"}],"about":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/types\/bjm_resource"}],"author":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/users\/93"}],"version-history":[{"count":0,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_resource\/427419\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/media\/427422"}],"wp:attachment":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/media?parent=427419"}],"wp:term":[{"taxonomy":"bjm_industry_cat","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_industry_cat?post=427419"},{"taxonomy":"bjm_resource_type","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_resource_type?post=427419"},{"taxonomy":"bjm_use_case_cat","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_use_case_cat?post=427419"},{"taxonomy":"bjm_user_type","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_user_type?post=427419"},{"taxonomy":"bjm_location","embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/bjm_location?post=427419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}