{"id":410993,"date":"2022-10-20T05:28:29","date_gmt":"2022-10-19T19:28:29","guid":{"rendered":"https:\/\/jobadder.com\/?page_id=410993"},"modified":"2026-04-10T12:38:19","modified_gmt":"2026-04-10T02:38:19","slug":"trust-centre","status":"publish","type":"page","link":"https:\/\/jobadder.com\/gb\/trust-centre\/","title":{"rendered":"Trust Centre"},"content":{"rendered":"<p>\n\n\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-default has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-style-default\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient has-gradient-blue-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns alignfull has-simple-padding-default is-style-equal-height is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-medium has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h1 class=\"wp-block-heading is-style-no-margin\" id=\"h-jobadder-trust-centre\">JobAdder Trust Centre<\/h1>\n\n\n\n<div class=\"wp-block-group has-vertical-padding-top-small has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<p>You own and control your data. We protect and defend it.<\/p>\n<\/div>\n\n\n\n<div class=\"show-for-large wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button link-type-default is-style-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/6426676.fs1.hubspotusercontent-na1.net\/hubfs\/6426676\/Security%20&amp;%20Trust%20FAQs%202026.pdf\" target=\"_blank\" rel=\"noopener\">Download Security FAQ<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"hide-for-small-only wp-block-column is-vertically-aligned-bottom has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-cover is-light has-vertical-padding-top-none has-vertical-padding-bottom-none has-horizontal-padding-left-none has-horizontal-padding-right-none has-max-width-none has-margin-none is-style-contain\" style=\"min-height:35vw;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-425124\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/JobAdder-trust-centre.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#a3a5a7\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<figure class=\"wp-block-image alignfull size-large link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/stars-hero-1.svg\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-large has-vertical-padding-bottom-large has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\"><img loading=\"lazy\" decoding=\"async\" width=\"7988\" height=\"3767\" class=\"wp-block-cover__image-background wp-image-421829\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white.png\" data-object-fit=\"cover\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white.png 7988w, https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white-300x141.png 300w, https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white-1024x483.png 1024w, https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white-768x362.png 768w, https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white-1536x724.png 1536w, https:\/\/jobadder.com\/wp-content\/uploads\/2023\/05\/bg-double-firework-white-2048x966.png 2048w\" sizes=\"auto, (max-width: 7988px) 100vw, 7988px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-neutral-3-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"show-for-large wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-our-commitment-to-recruitment-agencies-staffing-firms-and-talent-acquisition-teams\">Our commitment to recruitment agencies, staffing firms and talent acquisition teams<\/h3>\n<\/div>\n\n\n\n<div class=\"show-for-large wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bjm-blocks-blocks is-style-space-blocks\"><div class=\"wrapper-bjm-blocks align-center columns-4 columns-medium-2  columns-small-1  are-vertically-aligned-top\">\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  <div class=\"fontawesome-icon aligncenter has-text-color has-d-color \" style=\"font-size: 60px; \">\n    <i class=\"fal fa-desktop\" aria-hidden=\"true\"><\/i><\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-to-be-transparent-about-our-operations-policies-and-technologies\">To be transparent about our operations, policies and technologies<\/h5>\n<\/div>\n\n\n\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  <div class=\"fontawesome-icon aligncenter has-text-color has-d-color \" style=\"font-size: 60px; \">\n    <i class=\"fas fa-database\" aria-hidden=\"true\"><\/i><\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-to-ensure-the-security-compliance-and-privacy-of-your-data\">To ensure the security, compliance and privacy of your data<\/h5>\n<\/div>\n\n\n\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  <div class=\"fontawesome-icon aligncenter has-text-color has-d-color \" style=\"font-size: 60px; \">\n    <i class=\"fas fa-file-user\" aria-hidden=\"true\"><\/i><\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-to-support-and-empower-the-privacy-decisions-of-every-single-user\">To support and empower the privacy decisions of every single user<\/h5>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-large has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-style-default\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-425657\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/bg-swoop-right-1-2-1.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient has-gradient-blue-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"show-for-large wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-medium has-horizontal-padding-right-none has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\">\n<figure class=\"wp-block-image alignfull size-full link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/swallow-to-left.svg\" alt=\"\" class=\"wp-image-2940\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-information-security-certifications\">Information security certifications<\/h2>\n<\/div>\n\n\n\n<div class=\"show-for-large wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\">\n<figure class=\"wp-block-image alignleft size-large link-type-default\"><img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"95\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/stars-swallow.svg\" alt=\"\" class=\"wp-image-2938\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group  has-vertical-padding-top-default has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/JAS-ANZ-ISO-Certified.svg\" alt=\"\" class=\"wp-image-425645 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-vertical-padding-top-medium has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-constrained wp-container-core-group-is-layout-34213972 wp-block-group-is-layout-constrained\">\n<p>We&#8217;re proud that JobAdder has achieved internationally recognised ISO 27001:2022 certification. This standard demonstrates JobAdder\u2019s commitment to global best practice, having implemented a robust approach to protect your data. JobAdder is audited regularly to maintain the certification status.<\/p>\n\n\n\n<p>You can view our certification <a href=\"https:\/\/jobadder.com\/wp-content\/uploads\/2025\/07\/JobAdder-ISO-27001-2022-Certificate-June2025-JAS-ANZ-1.pdf\">here<\/a>.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group  has-vertical-padding-top-default has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns has-simple-padding-default is-style-default is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column  has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-medium has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-constrained wp-container-core-group-is-layout-34213972 wp-block-group-is-layout-constrained\">\n<p>We use Amazon Web Services (AWS) as our host operating system in the cloud. Security and compliance is therefore a shared responsibility between AWS and JobAdder. We\u2019re responsible for securing your data, while AWS is responsible for securing the infrastructure that hosts it. Amazon\u2019s data centre operations have been audited and certified under:<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ISO 27001<\/li>\n\n\n\n<li>SOC 1 and SOC 2\/SSAE 16\/ISAE 3402 (Previously SAS 70 Type II)<\/li>\n\n\n\n<li>PCI Level 1<\/li>\n\n\n\n<li>Federal Information Security Management Act \u2013 Moderate<\/li>\n\n\n\n<li>Sarbanes-Oxley (SOX)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center  has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized  link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/Amazon_Web_Services_Logo.svg\" alt=\"\" class=\"wp-image-425647\" style=\"object-fit:cover;width:311px;height:186px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-vertical-padding-top-large has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-425354\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/Cockatoos-Left-8.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-neutral-3-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"show-for-large wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-data-centre-locations\">Data centre locations<\/h3>\n<\/div>\n\n\n\n<div class=\"show-for-large wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image alignfull size-full  link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/JobAdder-data-centres-2.svg\" alt=\"\" class=\"wp-image-425649\"\/><\/figure>\n\n\n\n<div class=\"wp-block-bjm-blocks-blocks is-style-space-blocks\"><div class=\"wrapper-bjm-blocks align-center columns-4 columns-medium-2  columns-small-1  are-vertically-aligned-top\">\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  <div class=\"fontawesome-icon aligncenter has-text-color has-d-color \" style=\"font-size: 60px; \">\n    <i class=\"fas fa-lock-alt\" aria-hidden=\"true\"><\/i><\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-high-technical-and-physical-security\">High technical and physical security<\/h5>\n<\/div>\n\n\n\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  <div class=\"fontawesome-icon aligncenter has-text-color has-d-color \" style=\"font-size: 60px; \">\n    <i class=\"fas fa-engine-warning\" aria-hidden=\"true\"><\/i><\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-resilience-to-disasters-and-data-loss\">Resilience to disasters and data loss<\/h5>\n<\/div>\n\n\n\n<div style=\"min-height:auto\" class=\"wp-block-bjm-blocks-block\">  <div class=\"fontawesome-icon aligncenter has-text-color has-d-color \" style=\"font-size: 60px; \">\n    <i class=\"fas fa-leaf\" aria-hidden=\"true\"><\/i><\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-energy-efficiency-and-sustainability\">Energy efficiency and sustainability<\/h5>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group  has-vertical-padding-top-medium has-vertical-padding-bottom-medium has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-security-controls\">Security controls<\/h2>\n\n\n<style>.kt-accordion-id410993_9b13c5-f3 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id410993_9b13c5-f3 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-top-style:solid;border-right-color:#f2f2f2;border-right-style:solid;border-bottom:4px solid #f2f2f2;border-left-color:#f2f2f2;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:18px;line-height:24px;color:#444444;padding-top:14px;padding-right:10px;padding-bottom:6px;padding-left:16px;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom:4px solid #eeeeee;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id410993_9b13c5-f3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#333333;background:#ffffff;border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom:4px solid #0e9cd1;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#333333;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#333333;}.kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_9b13c5-f3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id410993_9b13c5-f3 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-top-style:solid;border-right-color:#f2f2f2;border-right-style:solid;border-bottom:4px solid #f2f2f2;border-left-color:#f2f2f2;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom:4px solid #eeeeee;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id410993_9b13c5-f3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom:4px solid #0e9cd1;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id410993_9b13c5-f3 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id410993_9b13c5-f3 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id410993_9b13c5-f3 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-top-style:solid;border-right-color:#f2f2f2;border-right-style:solid;border-bottom:4px solid #f2f2f2;border-left-color:#f2f2f2;border-left-style:solid;}.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id410993_9b13c5-f3 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom:4px solid #eeeeee;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id410993_9b13c5-f3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id410993_9b13c5-f3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom:4px solid #0e9cd1;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id410993_9b13c5-f3 kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-left\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane410993_d4afb7-fd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Network security controls<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\">\n<li>JobAdder uses Cloudflare for WAF (web application firewall) and DDoS (distributed denial-of-service) mitigations<\/li>\n\n\n\n<li>AWS Network Load Balancer restricts access to only required ports\/services<\/li>\n\n\n\n<li>AWS security groups are utilised for network segmentation on a least access model<\/li>\n\n\n\n<li>Application server operating systems hardened to provide only necessary ports, protocols, services and applications as part of the baseline standard build<\/li>\n\n\n\n<li>CAIQ (Consensus Assessments Initiative Questionnaire) and pen-tests are available on request. To view JobAdder\u2019s Penetration Test Policy, <a href=\"https:\/\/jobadder.com\/gb\/penetration-testing-policy\/\">please click here<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane410993_d7a1aa-4f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Operating system controls<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\">\n<li>Web and application servers run on the latest version on a hardened Windows Server Linux AMI<\/li>\n\n\n\n<li>Windows updates, hotfixes and service packs are applied promptly<\/li>\n\n\n\n<li>Port blocking is set at the network setting level<\/li>\n\n\n\n<li>RDP connection encryption level is set to high and only accessible via VPN connection<\/li>\n\n\n\n<li>Unnecessary services are disabled<\/li>\n\n\n\n<li>Windows Defender and Crowdstrike are enabled and set to be updated daily<\/li>\n\n\n\n<li>Logs are shipped to New Relic for monitoring and alerting<\/li>\n\n\n\n<li>For a full list of JobAdder\u2019s Security FAQs, <a href=\"https:\/\/6426676.fs1.hubspotusercontent-na1.net\/hubfs\/6426676\/Assets\/JobAdderSecurityFAQs2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">please click here<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane410993_ebf868-39\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Resilience<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\">\n<li>JobAdder is cloud-based to ensure data is securely encrypted and stored in AWS data centres&nbsp;<\/li>\n\n\n\n<li>Data can be restored from backup and regular backups take place nightly and weekly<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane410993_bf2135-17\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Recovery<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ul class=\"wp-block-list\">\n<li>In the case of any unforeseen incidents Disaster Recovery and Business Continuity Plans are in place, as part of our ISO27001 certification&nbsp;<\/li>\n\n\n\n<li>JobAdder utilises AWS multiple Availability Zones (AZ) to remain resilient in the face of most failure modes<\/li>\n\n\n\n<li>JobAdder has two AZs in each region and tests are conducted regularly to ensure different disaster scenarios are mapped and planned for<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group  has-vertical-padding-top-medium has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-gradient-blue-gradient-background has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-account-security\">Account security<\/h2>\n\n\n<style>.kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;min-height:400px;background:#FAFAFA;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-title-list li{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{line-height:1.4em;font-weight:regular;font-style:normal;border-top-width:4px;border-right-width:0px;border-bottom-width:4px;border-left-width:4px;border-top-left-radius:10px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:10px;padding-top:12px;padding-right:8px;padding-bottom:12px;padding-left:20px;border-color:transparent;color:#444444;background:#F0F0F5;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:transparent;color:#222222;background:#D9F1FC;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:transparent;color:#222222;background:#FAFAFA;}@media all and (min-width: 1025px){.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51{display:flex;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-title-list{float:none;width:30%;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap{float:none;width:auto;-webkit-flex:1;flex:1;}}@media all and (max-width: 1024px){.kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}@media all and (min-width: 768px) and (max-width: 1024px){.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51{display:flex;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-title-list{float:none;width:30%;}.wp-block-kadence-tabs .kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap{float:none;width:auto;-webkit-flex:1;flex:1;}}@media all and (max-width: 767px){.kt-tabs-id410993_31c7de-51 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}<\/style>\n<div class=\"wp-block-kadence-tabs alignnone ticss-10ae7d60\"><div class=\"kt-tabs-wrap kt-tabs-id410993_31c7de-51 kt-tabs-has-2-tabs kt-active-tab-1 kt-tabs-layout-vtabs kt-tabs-tablet-layout-inherit kt-tabs-mobile-layout-accordion kt-tab-alignment-left kt-create-accordion\"><ul class=\"kt-tabs-title-list\"><li id=\"tab-multi-factorauthenticationmfa\" class=\"kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active\"><a href=\"#tab-multi-factorauthenticationmfa\" data-tab=\"1\" class=\"kt-tab-title kt-tab-title-1 \"><span class=\"kt-title-text\">Multi-Factor Authentication (MFA)<\/span><\/a><\/li><li id=\"tab-singlesign-onsso\" class=\"kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-singlesign-onsso\" data-tab=\"2\" class=\"kt-tab-title kt-tab-title-2 \"><span class=\"kt-title-text\">Single Sign-On (SSO)<\/span><\/a><\/li><\/ul><div class=\"kt-tabs-content-wrap\">\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tab5414a0-76\"><div class=\"kt-tab-inner-content-inner\">\n<p class=\"ticss-a96cfe7a\">JobAdder has a Multi-Factor Authentication (MFA) feature, which requires two proofs of identity (JobAdder password and authenticator app code on the user\u2019s mobile) to grant access to your JobAdder account.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tabec407b-d1\"><div class=\"kt-tab-inner-content-inner\">\n<p>Single Sign-On (SSO) is available for increased security. JobAdder integrates with a third-party SaaS product, <a href=\"https:\/\/auth0.com\/\" target=\"_blank\" rel=\"noopener\">Auth0<\/a>, which supports a range of enterprise authentication mechanisms, including OpenID Connect (OIDC) and Security Assertion Markup Language (SAML):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/s3-ap-southeast-2.amazonaws.com\/walkme.jobadder.com\/SupportCentre\/OIDC.pdf\">Click here to learn about using OIDC with JobAdder<\/a>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/s3-ap-southeast-2.amazonaws.com\/walkme.jobadder.com\/SupportCentre\/SAML.pdf\">Click here to learn more about using SAML with JobAdder<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Other protocols offered by Auth0 are available if required, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Workspace<\/li>\n\n\n\n<li>Microsoft Azure AD<\/li>\n\n\n\n<li>ADFS<\/li>\n\n\n\n<li>Active Directory\/LDAP<\/li>\n\n\n\n<li>PingFederate<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignfull has-simple-padding-on is-style-equal-height is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-neutral-3-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-bottom-center has-vertical-padding-top-default has-vertical-padding-bottom-none has-horizontal-padding-left-large has-horizontal-padding-right-large has-max-width-none has-margin-none\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-transparent-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\" id=\"h-platform-compliance\"><meta charset=\"utf-8\">Platform compliance<\/h6>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-gdpr-and-privacy-compliance\">GDPR and privacy compliance<\/h2>\n\n\n\n<p class=\"has-normal-font-size\">General Data Protection Regulation (GDPR) plays a significant part in recruitment when it comes to collecting, handling and sharing candidate data.<\/p>\n\n\n\n<p>With respect to candidate and client information that is stored in the JobAdder system:<\/p>\n\n\n\n<p>You are the<strong> data controller <\/strong>and hold the direct relationship with your clients and candidates. You retain ownership of the client and candidate records that you store within your JobAdder account.<br><br>JobAdder, as the <strong>data processor<\/strong>, acts on your instructions when processing the candidate and client information stored in your JobAdder account.<\/p>\n<\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image alignfull size-large link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/Compliance.svg\" alt=\"\" class=\"wp-image-425652\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-gradient-green-gradient-background has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-vertical-padding-top-default has-vertical-padding-bottom-large has-horizontal-padding-left-large has-horizontal-padding-right-large has-max-width-none has-margin-none is-style-default\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-2437\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/Firework-transparent-1.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-transparent-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\" id=\"h-\"><\/h6>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-gdpr-compliance\">GDPR compliance<\/h2>\n\n\n\n<p>JobAdder has a number of features to support your GDPR compliance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data processing opt-in policy:<\/strong> GDPR-compliant opt-in functionality on Job Application forms, with customisable text and data processing policy link<\/li>\n\n\n\n<li><strong>Pending candidates:<\/strong> Candidates are held in a &#8216;pending&#8217; state until prerequisite requirements are met (eg. send privacy notice)<\/li>\n\n\n\n<li><strong>Auto-delete pending candidates:<\/strong> Candidates that are still in a &#8216;pending\u2019 state past the one-month grace period will be automatically deleted<\/li>\n\n\n\n<li><strong>Export records:<\/strong> Manually respond to subject access requests by exporting the candidate record<\/li>\n\n\n\n<li><strong>Candidate Portal:<\/strong> Automatically respond to subject access requests by sending candidates a link to their CareerUpdate profile<\/li>\n\n\n\n<li><strong>Email and SMS templates:<\/strong> Email and SMS templates can be configured to fulfil the rectification and right to erasure notification obligations<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/jobadder.com\/gb\/gdpr-terms\/\">Read JobAdder&#8217;s GDPR Terms<br><\/a><a href=\"https:\/\/jobadder.com\/gb\/privacy-policy\/\">Read JobAdder&#8217;s Privacy Policy<\/a><\/p>\n\n\n\n<p><strong>Subprocessors<br><\/strong>JobAdder uses third-party subprocessors to assist in the service we provide. Read the full list of subprocessors <a href=\"https:\/\/jobadder.com\/subprocessors\/\">here<\/a>.<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image alignfull size-large link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/JobAdder-Jobs-Pipeline-1-1.svg\" alt=\"\" class=\"wp-image-425654\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"--ttg-column-width:100%;--ttg-column-width-m:100%;--ttg-column-order:0;--ttg-column-order_m:0\" class=\"wp-block-ttg-column ttg-column\"><div class=\"ttg-column__inner\">\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">GDPR FAQ<\/h2>\n\n\n<style>.kt-accordion-id410993_bd388d-ac .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id410993_bd388d-ac .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-top-style:solid;border-right-color:#f2f2f2;border-right-style:solid;border-bottom:4px solid #f2f2f2;border-left-color:#f2f2f2;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:18px;line-height:24px;color:#444444;padding-top:14px;padding-right:10px;padding-bottom:6px;padding-left:16px;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom:4px solid #eeeeee;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id410993_bd388d-ac .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#333333;background:#ffffff;border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom:4px solid #0e9cd1;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#333333;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#333333;}.kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id410993_bd388d-ac:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id410993_bd388d-ac .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-top-style:solid;border-right-color:#f2f2f2;border-right-style:solid;border-bottom:4px solid #f2f2f2;border-left-color:#f2f2f2;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom:4px solid #eeeeee;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id410993_bd388d-ac .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom:4px solid #0e9cd1;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id410993_bd388d-ac .kt-accordion-inner-wrap{display:block;}.kt-accordion-id410993_bd388d-ac .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id410993_bd388d-ac .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#f2f2f2;border-top-style:solid;border-right-color:#f2f2f2;border-right-style:solid;border-bottom:4px solid #f2f2f2;border-left-color:#f2f2f2;border-left-style:solid;}.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id410993_bd388d-ac .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom:4px solid #eeeeee;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id410993_bd388d-ac .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id410993_bd388d-ac > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom:4px solid #0e9cd1;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id410993_bd388d-ac kt-accordion-has-12-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-left\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane410993_a5c42b-b3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is GDPR?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-vertical-padding-top-default has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\">The EU general data protection regulation (GDPR), and the corresponding UK GDPR, is the law that governs how the personal data of individuals in the EU (and UK) may be processed and transferred. This includes the personal data of the candidates and clients that you interact with as part of your business.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane410993_cd446d-dd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is JobAdder GDPR compliant?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Yes, JobAdder is committed to ensuring that its services comply with the requirements of GDPR.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane410993_184e42-23\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What role does JobAdder take in terms of GDPR in relation to the candidate information? And what role does the recruiter take?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>With respect to the personal data of candidates and clients that is stored in the JobAdder system:<br><br>(a) the agency\/inhouse talent team is the data controller; and<br>(b) JobAdder is the data processor.<br><\/p>\n\n\n\n<p>The agency\/inhouse talent team, as the data controller, holds the direct contractual relationship with its clients and candidates and retains complete ownership of the client and candidate records that it stores within its JobAdder account. The agency\/inhouse talent team must comply with the provisions of the GDPR that apply to data controllers. For example if a candidate wishes to be deleted or forgotten then they will contact the recruiter and the recruiter is responsible for actioning that request.<br><\/p>\n\n\n\n<p>JobAdder, as the data processor, acts in accordance with the instructions of its customer (ie: you) when processing the candidate and client information stored in that customer\u2019s account. With respect to your account data, JobAdder complies with the provisions of the GDPR that apply to data processors This includes secure storage, appropriate data-transfer consideration and good management of its own sub-processors&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane410993_d5d1cc-00\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is JobAdder ISO 27001 certified?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Yes, JobAdder is ISO 27001 certified, which means we adhere to a globally recognized standard for information security management. JobAdder\u2019s ISO certification demonstrates JobAdder&#8217;s commitment to maintaining the highest standards of data security and protection. You can view a copy of our ISO certification <a href=\"https:\/\/jobadder.com\/wp-content\/uploads\/2025\/07\/JobAdder-ISO-27001-2022-Certificate-June2025-JAS-ANZ-1.pdf\">here.<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane410993_825449-26\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Where does JobAdder store my data?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>JobAdder is a cloud based SaaS offering. We use Amazon Web Services (AWS) for account data storage and processing. Customers located in the UK and EMEA have their core account data stored on AWS servers located in Ireland.&nbsp;<\/p>\n\n\n\n<p>There are some limited circumstances in which your data may be transferred out of the EU to the subprocessors identified here <a href=\"https:\/\/jobadder.com\/subprocessors\/\">https:\/\/jobadder.com\/subprocessors\/<\/a>. In those circumstances, JobAdder ensures that those sub-processors are contractually bound to maintain privacy and security standards that are, at a minimum, as stringent as those that we promise to you.&nbsp;<\/p>\n\n\n\n<p><br>We also ensure that, where relevant, appropriate data transfer clauses are in place in its data processing agreements with each of our subprocessors. To the extent that any of your account data flows to countries that are not the subject of an adequacy decision, JobAdder\u2019s adoption of the standard contractual clauses for international data transfer are set out in our GDPR terms available here&nbsp;<br><a href=\"https:\/\/jobadder.com\/gb\/gdpr-terms\/\">https:\/\/jobadder.com\/gdpr-terms\/<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane410993_cfd712-51\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How does AWS&#8217;s involvement align with GDPR?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>AWS is GDPR-compliant and offers a robust set of features to ensure data protection and security. JobAdder&#8217;s use of AWS means that your data benefits from the extensive security measures implemented by both JobAdder and AWS. You can find out more about AWS\u2019s compliance measures here <a href=\"https:\/\/aws.amazon.com\/compliance\/iso-27001-faqs\/\" target=\"_blank\" rel=\"noopener\">https:\/\/aws.amazon.com\/compliance\/iso-27001-faqs\/<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane410993_490e07-09\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How does JobAdder protect the personal data stored in my account?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>JobAdder employs a range of security measures, including encryption, secure access controls, and regular security audits. JobAdder also maintains a backup system to ensure your account data could be recovered in the event of a Our ISO 27001 certification further underscores our dedication to information security. Additionally, by using AWS, JobAdder leverages advanced security features and best practices provided by Amazon&#8217;s infrastructure. You can find out more about how JobAdder secures your data by reviewing Annexure 2 to our GDPR terms <a href=\"https:\/\/jobadder.com\/gb\/gdpr-terms\/\">https:\/\/jobadder.com\/gdpr-terms\/<\/a> and\/or by requesting a copy of our Security FAQs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane410993_610c0c-99\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What happens to the data in my account if I cancel with JobAdder?&nbsp;<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>To maintain its own GDPR compliance, JobAdder will irretrievably delete the data stored in your account 90 days after your account is terminated. You can request a backup of the data prior to that deletion occurring. Backups are irretrievably deleted two weeks after they\u2019re generated.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane410993_fa417f-a7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Does JobAdder share my data with third parties?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>There are some circumstances in which your account data will be shared with third parties. It&#8217;s essential that you review JobAdder&#8217;s Privacy Policy and Terms of Use to understand how and with whom your data might be shared.<\/p>\n\n\n\n<p>As part of providing our service to you, we engage trusted sub-processors that may also process your candidate\/client information (eg: AWS and others). We ensure that those sub-processors are contractually bound to maintain privacy and security standards that are, at a minimum, as stringent as those that we promise to you. A list of those subprocessors is available here <a href=\"https:\/\/jobadder.com\/subprocessors\/\">https:\/\/jobadder.com\/subprocessors\/<\/a><\/p>\n\n\n\n<p><br>Your account data will also be shared if you connect your JobAdder account to a third party product, such as third party job boards, a HRIS software, payroll services or other software and services, including those promoted through the JobAdder Marketplace or resold by JobAdder. These third party products work in conjunction with the JobAdder service but do not form part of the service. Data is transmitted between your JobAdder account and these services only if you choose to connect them to your JobAdder account. We encourage you to carefully review an integration partner\u2019s privacy information, before permitting them to process your client\/candidate information via an integration.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane410993_5be637-4d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How can recruiters ensure GDPR compliance when using JobAdder&#8217;s recruitment software?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>JobAdder&#8217;s recruitment software provides features and best practices to support our customers with their GDPR compliance, including:<\/p>\n\n\n\n<p><strong>CareerUpdate portal &#8211;<\/strong> this portal allows candidates to securely access, update, and enrich the data you have on file for them &#8211; and also facilitates an opt-out and deletion process (should any of your candidates wish to do so)<\/p>\n\n\n\n<p><strong>Job Application Forms &#8211;<\/strong> Our forms enable you to obtain any necessary candidate consents to your own business\u2019s privacy and contractual terms.<br><br><strong>\u201cPending candidate\u201d state &#8211; <\/strong>Candidates can be held in a &#8216;pending&#8217; state until prerequisite requirements are met (eg. send privacy notice). Candidates are automatically available within your account when these prerequisites are met. Candidates that are still in a &#8216;pending state&#8217; past the one month grace period will be automatically deleted<\/p>\n\n\n\n<p>Other features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comprehensive Reporting: Detailed reports allow for monitoring and auditing of data processing activities, ensuring transparency and accountability.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane410993_654909-c9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How does JobAdder handle data transfers outside the EU\/EEA?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Customers located in the UK and EMEA have their core account data stored on AWS servers located in Ireland. Some non-core JobAdder features may require the transfer of personal data outside of the EU\/EEA. In those instances, JobAdder enters into data processing agreements with its subprocessors, that include the standard contractual clauses for international data transfer, to ensure compliance with GDPR. You can find a full list of JobAdder\u2019s subprocessors here <a href=\"https:\/\/jobadder.com\/subprocessors\/\">https:\/\/jobadder.com\/subprocessors\/<\/a>.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane410993_009baa-34\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Who can I contact at JobAdder regarding GDPR-related inquiries?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>For GDPR-related questions or concerns, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>reach out to JobAdder&#8217;s support team via <a href=\"https:\/\/jobadder.com\/gb\/contact\/\">https:\/\/jobadder.com\/contact\/<\/a>,&nbsp;&nbsp;<\/li>\n\n\n\n<li>Email JobAdder\u2019s UK based data protection officer via <a href=\"mailto:dpo@ametrosgroup.com\">dpo@ametrosgroup.com<\/a><\/li>\n\n\n\n<li>Email JobAdder\u2019s internal privacy lead via <a href=\"mailto:dataprivacy@jobadder.com\">dataprivacy@jobadder.com<\/a>&nbsp;<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns alignfull has-simple-padding-on is-style-equal-height is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-blue-light-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-vertical-padding-top-default has-vertical-padding-bottom-none has-horizontal-padding-left-large has-horizontal-padding-right-large has-max-width-none has-margin-none\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-transparent-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\" id=\"h-platform-compliance\"><\/h6>\n\n\n\n<h2 class=\"wp-block-heading is-style-default\" id=\"h-performance\">Performance<\/h2>\n\n\n\n<p>JobAdder is committed to providing high availability and is transparent with customers about this, which means you can visit <a href=\"https:\/\/status.jobadder.com\" target=\"_blank\" rel=\"noreferrer noopener\">our status page<\/a> anytime to quickly see if the JobAdder platform, or any related services, are experiencing any degradation. You can also see our standard Service Level Agreement (SLA) <a href=\"https:\/\/docs.google.com\/document\/d\/1R8rPhTxBRgBALnZqq3m5D03BEXHsmGvikb7GLM9pBIk\/edit?usp=sharing\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n<\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-vertical-padding-top-default has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none has-neutral-2-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-vertical-padding-top-default has-vertical-padding-bottom-large has-horizontal-padding-left-large has-horizontal-padding-right-large has-max-width-none has-margin-none is-style-default\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-2437\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2024\/09\/Firework-transparent-1.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-transparent-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\" id=\"h-\"><\/h6>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-gdpr-compliance\">Vulnerability disclosure<\/h2>\n\n\n\n<p>JobAdder welcomes feedback from security researchers and the general public to help improve our security. If you believe you have discovered a vulnerability, privacy issue, exposed data, or other security issues in any of our assets, we want to hear from you. <a href=\"\/gb\/?page_id=423692\">This policy<\/a> outlines steps for reporting vulnerabilities to us, what we expect, what you can expect from us.<\/p>\n<\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"hide-for-small-only wp-block-cover alignfull is-light has-vertical-padding-top-large has-vertical-padding-bottom-none has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient has-gradient-blue-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-vertical-padding-top-default has-vertical-padding-bottom-large has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<h2 class=\"wp-block-heading\">Discover the joy JobAdder can add to your job<\/h2>\n\n\n\n<div class=\"wp-block-group has-vertical-padding-top-default has-vertical-padding-bottom-small has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-constrained wp-block-group-is-layout-constrained\">\n<ol class=\"wp-block-list is-style-sparkle\">\n<li>Easy and intuitive<\/li>\n\n\n\n<li>Award-winning local support<\/li>\n\n\n\n<li>Flexible pricing options<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button link-type-default is-style-primary\"><a class=\"wp-block-button__link has-white-color has-blue-dark-background-color has-text-color has-background\" href=\"https:\/\/jobadder.com\/gb\/request-a-demo\/\">Free demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-cover aligncenter is-light has-custom-content-position is-position-top-center has-vertical-padding-top-default has-vertical-padding-bottom-default has-horizontal-padding-left-default has-horizontal-padding-right-default has-max-width-none has-margin-none is-style-contain\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"488\" height=\"521\" class=\"wp-block-cover__image-background wp-image-3485\" alt=\"\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2021\/11\/Girl-3-compressed-e1642383991885.png\" style=\"object-position:47% 0%\" data-object-fit=\"cover\" data-object-position=\"47% 0%\" srcset=\"https:\/\/jobadder.com\/wp-content\/uploads\/2021\/11\/Girl-3-compressed-e1642383991885.png 488w, https:\/\/jobadder.com\/wp-content\/uploads\/2021\/11\/Girl-3-compressed-e1642383991885-281x300.png 281w\" sizes=\"auto, (max-width: 488px) 100vw, 488px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized  link-type-default\"><img decoding=\"async\" src=\"https:\/\/jobadder.com\/wp-content\/uploads\/2021\/12\/stars-hero-1.svg\" alt=\"\" class=\"wp-image-3494\" style=\"width:477px;height:238px\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n<\/p>","protected":false},"excerpt":{"rendered":"<p>You own and control your data. We protect and defend it. Discover JobAdder&#8217;s Trust Centre.<\/p>\n","protected":false},"author":21,"featured_media":415724,"parent":0,"menu_order":202,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-410993","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/pages\/410993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/comments?post=410993"}],"version-history":[{"count":0,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/pages\/410993\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/media\/415724"}],"wp:attachment":[{"href":"https:\/\/jobadder.com\/gb\/wp-json\/wp\/v2\/media?parent=410993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}