{"id":417674,"date":"2021-08-26T09:00:00","date_gmt":"2021-08-25T23:00:00","guid":{"rendered":"https:\/\/jobadder.com\/blog\/how-to-encourage-active-listening-in-your-recruiters\/"},"modified":"2024-08-28T15:42:11","modified_gmt":"2024-08-28T05:42:11","slug":"how-to-encourage-active-listening-in-your-recruiters","status":"publish","type":"post","link":"https:\/\/jobadder.com\/gb\/blog\/how-to-encourage-active-listening-in-your-recruiters\/","title":{"rendered":"How to encourage active listening in your recruiters"},"content":{"rendered":"\n

Active listening is one of the most important skills to instil in your recruiters. <\/p>\n\n\n\n

Sales skills, time management and other areas all have their place. However, if your recruiters can practice active listening and show empathy to clients and candidates, you\u2019ll see them go from strength to strength. <\/p>\n\n\n\n

That\u2019s because having a more consultative approach that emphasises active listening focuses on building rapport and relationships with clients and candidates, rather than simply selling.  <\/p>\n\n\n\n

Candidates will appreciate the fact that they aren\u2019t feeling \u201csold\u201d as they try to find their next position and clients will see that your empathetic recruiters are serving as consultants and advisors, rather than salespeople.<\/p>\n\n\n\n

Let\u2019s define active listening next before we provide tips for how to encourage this vital skill in your recruiters. <\/p>\n\n\n\n

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What is active listening?<\/h2>\n\n\n\n

Many people think listening entails using our ears to simply pick up on sounds. Our readers might know the old joke that salespeople stop talking just long enough to think about what they want to say next. <\/p>\n\n\n\n

Active listening<\/a>, on the other hand, is the act of making a conscious effort to take in the true meaning behind the words other people say during conversations.\u00a0<\/p>\n\n\n\n

What does that mean exactly? It means avoiding all distractions while conversing with others. It involves developing the skill to read between the lines, where you learn to pick up on non-verbal signals to understand the emotions behind the words. <\/p>\n\n\n\n

Active listening is also the process of using your body language to signify that you\u2019re fully engaged in understanding the other person. Look them in the eye and nod your head as you listen so they see that you\u2019re \u201cgetting\u201d them.<\/p>\n\n\n\n

Training your recruiters in this skill will change the culture inside your recruitment agency, reinforcing the importance of recruiters serving as trusted consultants rather than salespeople. Clients and candidates will feel \u201cheard\u201d and they won\u2019t want to work with any other agency that comes across as too \u201csalesy\u201d. <\/p>\n\n\n\n

So, how can your recruitment agency encourage active listening in your recruiters and nurture this skill for long-term success?<\/p>\n\n\n\n

Show recruiters how active listening helps them sell<\/h2>\n\n\n\n

All recruiters love to find ways to become more efficient. <\/p>\n\n\n\n

They\u2019ll love it if you teach them active listening skills and show them how it:<\/p>\n\n\n\n