Recruitment glossary

What is a CRM?

Browse all glossary terms

Customer Relationship Management or CRM refers to a company’s task of managing the relationship they have with their customers, both current and potential. Customer Relationship Management Systems or CRM Systems

Related terms

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Database management
What is a Vendor Management System?

A Vendor Management System is a web-based application that offers businesses the ability to manage and procure temporary or permanent …

Application management
What is Turnover?

Turnover refers to the percentage of workers who leave an organization and are replaced by new employees. Measuring employee turnover …

Application management
What is an Unstructured Interview?

An Unstructured Interview is an interview conducted without a specific set of predetermined questions. Unstructured interviews are meant to flow …

Application management
What is a Video interview?

A Video Interview is a job interview that takes place remotely and uses video technology as the communication medium. There …

Application management
What is the War for Talent?

The War for Talent refers to an increasingly competitive landscape for recruiting and retaining talented employees.

Application management
What is Superannuation?

Superannuation is an organisational pension program created by a company for the benefit of its employees.

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