JobAdder Pre Sales

Question:

How are JobAdder users notified about new features?

Answer:

We notify our users of new functionality through multiple ways and formats to ensure they are able to make the most of JobAdder. Depending on the release this may include email, support centre articles, notifications, in-product alerts and feature walk-throughs.

The JobAdder mobile app is regularly updated with bug fixes and new features. The first time you log in to the app after a release you will be prompted to download the latest version. This ensures your team is operating securely and actions are compatible with the main JobAdder RMS.   

We follow a tailored notification process for deploying major features or functionality updates including:

  • Advanced notice of major functional changes
  • Video tutorials in our Support Centre
  • Guided in-product walk-throughs
  • Fact sheets on the new features and their benefits
  • Advice on how to best use a new integration
  • Step-by-step guides for admin users on new settings
  • Training initiatives

View our product update timeline to see the log of changes released over the past year, including improvements, new features and integrations.