US Sales: +1 720 617 7737

JobAdder Pre Sales

Question:

Where is your support located and what are your hours?

Answer:

We’re proud to offer 24/6 real-time support from our in-house team located throughout our offices across the globe. Our support team ‘follows the sun’ regardless of when you call JobAdder for support.

Our weekend support team assists with urgent issues such as:

  • Being unable to access your account
  • Being unable to post ads
  • Urgently banning a user
  • Other business-critical functionalities

Any non-urgent tasks are immediately handled by our support team at the start of business on Monday morning. Our support personnel are generally ex-recruiters who understand recruitment and have a comprehensive knowledge of our product offering.

Our support functionality is accessible via:

  • Phone
  • Email 
  • Live chat 

All voicemails are promptly returned.