AskNicely is a tool designed to help businesses collect firsthand feedback from customers and convert this information into actionable insights.
Once integrated with your existing CRM, AskNicely sends out surveys to your customers using an NPS (Net Promoter Score) framework and automatically feeds customer feedback directly to you. Unlike conventional survey platforms, AskNicely's targeted optimisation features and automation result in high levels of engagement and a response rate that is 5 x above average.
By improving the customer experience, AskNicely allows businesses to retain customers, increase referrals and grow revenue.
Once AskNicely is integrated with JobAdder, you can:
- Select job application statuses you'd like AskNicely to monitor as the candidate moves through the stages of application, such as 'First Round Interview.'
- Have candidates appear in the AskNicely portal when you mark their application with one of the statuses you've selected
- Automatically send candidates surveys once they appear in AskNicely, delaying the send date by a number of days if necessary
- See the results of candidate surveys in AskNicely
Here's how to get AskNicely up and running with JobAdder:
Navigate to Settings Cog > Integrations > JobAdder in your AskNicely account.
Connect your account with JobAdder by clicking, enable integration.
Select which job application statuses you would like AskNicely to monitor and have NPS surveys automatically sent out to your customers.