The legal stuff
1. What Personal Information Does JOB ADDER Collect?
JOB ADDER is an online recruitment software provider. The types of personal information that JOB ADDER collects will depend on the nature of your dealings with us.
If you are a licensed user of JOB ADDER'S online recruitment software system (Licensee), we may collect personal information provided by you about individuals within your organisation. This may include names and contact details such as position titles, addresses, phone numbers, and email addresses.
The JOB ADDER platform is a Software-as-a-Service (SaaS) product. As such, information and data you input into JOB ADDER’s software (Client Data) as a Licensee is held on servers owned by third party hosting providers and leased by JOB ADDER. Client Data may include personal information relating to your clients and individuals within the client organisations, and also information about job candidates and potential candidates. Please note that JOB ADDER does not access or use Client Data for any purpose. It does not “collect” personal information contained in Client Data in any relevant sense, and this policy is not directed towards that type of personal information.
If you are one of JOB ADDER's 'business contacts' (e.g. a contact person in one of our suppliers, or in an agency or company with which we deal), we may collect basic business contact information from you (e.g. your name, title and work contact details).
2. How does JOB ADDER collect, hold and use Personal Information?
If you are a Licensee or prospective Licensee, JOB ADDER normally collects personal information from you at or before the time that you register with JOB ADDER, which may be when you take out a trial of the service or when you accept a licence agreement. That information is normally collected electronically when you register or make an enquiry with us online. JOB ADDER may collect personal information from you subsequently, or in other ways, including if it necessary to provide you with ongoing services.
We need to collect personal information so that we can provide our products and services, and conduct our business. We also collect personal information so that we may communicate any new information about our products and services, or to send newsletters or other communications on topics which may be of interest, to our clients and to people who have requested information from us via our website.
For example, if you are a client, or someone who has requested information from us via our website, personal information about you may be used to provide a trial of our products or services, provide you with information on our products and services or other information you have requested.
JOB ADDER's policy is to only collect, hold and use personal information collected from clients and business contacts for the business purpose for which it was collected. JOB ADDER may retain personal information as part of its business records generally for a period after it has ceased doing business with you.
You may refuse to provide JOB ADDER with personal information, however in that event JOB ADDER may not be able to provide you certain services, or fully provide you certain services.
3. Will Your Personal Information be Given to Anyone Else?
JOB ADDER does not sell, rent or trade personal information about you to or with third parties. Personal information may be transferred or disclosed outside of JOB ADDER in the circumstances described below:
(a) Transfers to external service providers
JOB ADDER may transfer data including personal information to external service providers who help us operate our business (e.g. JOB ADDER'S external internet hosting company, which hosts JOB ADDER'S online recruitment management system at www.jobadder.com). Generally this would not involve a “disclosure” of the information to the service provider as the provider is generally only holding the information on JOB ADDER’s behalf, however JOB ADDER reserves the right to disclose personal information to service providers if required.
If JOB ADDER engages external service providers, JOB ADDER takes steps to ensure that those external service providers:
- comply with the APPs when they receive, hold or handle personal information (regardless of whether they are a small business, or would otherwise be exempt from Australian privacy laws); and
- are authorised only to use personal information for the limited purposes specified in our agreement with them,
however we disclaim all liability for any privacy breaches by third parties to whom we have transferred or disclosed personal information in accordance with this policy.
You may withdraw your consent to use or disclose personal information provided by you at any time. To withdraw this consent please contact us at the details below.
(b) Disclosures required or permitted by law
This may include disclosure in connection with any legal proceedings or anticipated legal proceedings, or in order to comply with any legal obligation, or to establish, exercise or defend our legal rights.
(c) Sale of Transfer of Business
4. Cross Border Data Issues
5. Security of Personal Information
JOB ADDER takes reasonable steps to ensure the security of your personal information. Our premises are in a secure building with access restricted to passcard holders. Our IT systems are password protected and we conduct regular audit and data integrity checks. We frequently update our anti-virus software in order to protect our systems (and the data contained in those systems) from computer viruses. In addition, all JOB ADDER employees are required, as a condition of employment, to treat personal information held by JOB ADDER as confidential.
Whilst we endeavour to provide a secure online environment, there are inherent risks associated with the transmission of information via the internet and no data transmission over the internet can be guaranteed to be completely secure. We therefore cannot warrant the security of any information you provide to us over the internet and you do so at your own risk.
6. Access and Correction
Under the Privacy Act, you have the right to seek access to your personal information handled by JOB ADDER. You also have the right to ask us to update or correct your personal information when it is inaccurate, incomplete or out of date.
To provide you with access to your personal information held by us on our current records, JOB ADDER can provide you with a copy of the relevant personal information (ordinarily, in electronic form or a photocopy). JOB ADDER will not charge you for the cost of providing this type of access to these current records.
For legal and administrative reasons, JOB ADDER may also archive non-current records containing personal information, such as back up data files and off-site storage.
7. Online Privacy Issues
As noted above, sometimes we collect personal information through our website (if you ask us to get in contact with you). This may be limited to some or all of the following information: your name, email address, telephone number and business contact details, such as your company name and your job title.
8. Additional Privacy Information and How to Contact JOB ADDER
Job Adder Operations Pty Ltd
Level 11, 28 O'Connell Street
Sydney NSW 2000
While JOB ADDER will use its best endeavours to resolve any enquiry or complaint, the Privacy Act provides avenues for privacy issues or complaints to be raised with third parties. For further information about privacy issues and the protection of privacy visit the Office of the Australian Information Commissioner's web site at www.oaic.gov.au.