SPF Records and Sending Email from JobAdder

What are SPF Records and why do I need to update them?

JobAdder has the ability to send emails on your behalf. Some email providers will look for a Sender Policy Framework (SPF Record) to verify that the email they are receiving is an email sent by the actual sender and not a forgery sent by a spammer or otherwise unsavoury character.

JobAdder needs to be listed as having permission to send emails on your behalf otherwise some emails recipients may block the email or send it to spam folders. You can give JobAdder this permission by updating your SPF record with our information.

What do I need to do to update my SPF records?

Updating SPF records is usually done through your domain host. You may need to contact your IT or domain host support for assistance in performing this update.
A general guide on how to perform this update is listed below.
There are a wide variety of domain hosts and, as a result, these steps may not match your particular domain. Please contact your domain support for guidance on how to perform this update.

How can I tell if my SPF records are up to date?

The best method is to contact your domain host and ask but you can also use SPF Record testing tools such as MXToolbox or SPF Surveyor to see if you have JobAdder listed in your records.

Note: These tools are provided by a third party and should be used in conjunction with assistance from your IT Support.

Updating your SPF Records

The below steps are general and may not match your specific domain host. If you need assistance in performing the below steps, you will need to contact your domain support.

  1. Log in to the administrative section of your domain
  2. Locate the DNS Records update section in the admin tool
  3. Create a TXT record containing the code in the file listed under ‘Downloads’.
    with The JobAdder mail server can be added to the SPF record using;
    either
    1. the domain name e.jobadder.com, in this case the value include:e.jobadder.com should be added to the existing SPF record.

      e.g. for Exchange Online their record value might look something like this: “v=spf1 include:spf.protection.outlook.com include:e.jobadder.com ~all”

      e.g. for GMail the resulting record might look something like this: “v=spf1 include:_spf.google.com include:e.jobadder.com ~all”

    or

    1. the IP addresses are 23.253.183.121, 23.253.182.220, 69.72.43.211, 69.72.43.212, 69.72.45.107, in this case, the value ip4:23.253.183.121 ip4:23.253.183.121 ip4:23.253.183.220 ip4:69.72.43.211 ip4:69.72.43.212 ip4:69.72.45.107 should be added to the existing SPF record.

      e.g. for Exchange Online, their record value might look something like this: “v=spf1 include:spf.protection.outlook.com ip4:23.253.183.121 ip4:23.253.183.220 ip4:69.72.43.211 ip4:69.72.43.212 ip4:69.72.45.107 ~all”

      e.g. for GMail the resulting record might look something like this: “v=spf1 include:_spf.google.com ip4:23.253.183.121 ip4:23.253.183.220 ip4:69.72.43.211 ip4:69.72.43.212 ip4:69.72.45.107 ~all”

  4. Publish the TXT record and save your changes.

Server Mail IP Addresses

23.253.182.220
23.253.183.121
69.72.43.211
69.72.43.212
69.72.45.107

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