SPF Records and Sending Email from JobAdder

What are SPF records and why should they be updated?

JobAdder can send emails on your behalf. Some email providers will look for a Sender Policy Framework (SPF record) to confirm that the email they are receiving is an email sent by the actual sender and not a forgery sent by a spammer.

JobAdder needs to be listed as having permission to send emails on your behalf otherwise some email recipients may block the email or send it to spam. You can provide JobAdder with this permission by updating your SPF record with our details.

What steps do I need to take to update my SPF records?

Updating SPF records is usually done via your domain host. You may need to contact your IT or domain host support for assistance in carrying out this update.
Guidance on how to carry out this update is listed below.
There are a wide variety of domain hosts and, as a result, these steps may not match your specific domain. Please contact your domain support for guidance on how to do this update.

How can I tell if my SPF records are updated?

The best approach is to contact your domain host and ask but you can also use SPF record testing tools such as MXToolbox or SPF Surveyor to see if you have JobAdder listed in your records.

Note: These tools are via a third party and should be used in alongside assistance from your IT support.

Updating your SPF records

The below steps are general and may not be the same as your specific domain host. If you need assistance in performing the following steps, you will need to contact your domain support.

  1. Log in to the administrative area of your domain
  2. Locate the DNS Records update section in the admin tools
  3. Create a TXT record containing the code in the file listed under ‘Downloads’.
    with the JobAdder mail server can be added to the SPF record using;
    either
    1. the domain name e.jobadder.com, in this case the value include:e.jobadder.com should be added to the existing SPF record.

      e.g. for Exchange Online their record value might look something like this: “v=spf1 include:spf.protection.outlook.com include:e.jobadder.com ~all”

      e.g. for GMail the resulting record might look something like this: “v=spf1 include:_spf.google.com include:e.jobadder.com ~all”

    or

    1. the IP addresses are 23.253.183.121, 23.253.182.220, 69.72.43.211, 69.72.43.212, 69.72.45.107, in this case, the value ip4:23.253.183.121 ip4:23.253.183.121 ip4:23.253.183.220 ip4:69.72.43.211 ip4:69.72.43.212 ip4:69.72.45.107 should be added to the existing SPF record.

      e.g. for Exchange Online, their record value might look something like this: “v=spf1 include:spf.protection.outlook.com ip4:23.253.183.121 ip4:23.253.183.220 ip4:69.72.43.211 ip4:69.72.43.212 ip4:69.72.45.107 ~all”

      e.g. for GMail the resulting record might look something like this: “v=spf1 include:_spf.google.com ip4:23.253.183.121 ip4:23.253.183.220 ip4:69.72.43.211 ip4:69.72.43.212 ip4:69.72.45.107 ~all”

  4. Publish the TXT record and save your changes.

Server Mail IP Addresses

23.253.182.220
23.253.183.121
69.72.43.211
69.72.43.212
69.72.45.107

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