Balancing empathy with business outcomes
How to create a KPI model that (actually) works
View on demand webinar
How to lead your people, balancing empathy with results
Have you ever been frustrated that your people aren’t performing to the level you would like?
Join Nina Mapson Bone as she explores how recruitment leaders can balance the need for empathy with the drive for results, sharing tips and tricks to hack the system and deliver better results, with less stress on you and the team.
Understanding why one person’s micro-management is another’s clear direction is the key to getting your people to truely perform.
Taking the time to invest early, decreases staff turnover, improves morale and most importantly boosts productivity and revenue.
Key takeaways
- Learn how to balance empathetic leadership with a drive for results
- Challenge your own assumptions on productivity and performance
- Walk away with a new framework for setting and measuring KPIs
Watch now
Contributors
Nina Mapson Bone
People Strategist
NMB People Strategy
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Author of ‘Meaningful Work: Unlock Your Unique Path to Career Fulfilment’, Nina Mapson Bone is a people strategist, consultant, chair and keynote speaker.
She consults with boards, CEOs, founders and executives on bridging the disconnect between strategy and the needs, motivations and capabilities of their people. Nina’s executive career has spanned three continents and diverse sectors. She was previously the President and Chair of the RCSA, and Managing Director of Beaumont People, where she led a period of significant growth for the organisation, during which it was recognised with multiple awards.
Angela Cripps
Managing Director
Recruiting Gym
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Angela is a globally experienced trainer, management consultant, executive coach, board advisor, mentor and performance specialist who has been working within the recruitment industry for 35
years.
Her aim is to make companies more successful and profitable through
the development of their people and processes. She has worked with
over 250 SMEs in 20+ different countries and her LinkedIn recommendations are a testament to the impact she can have on a
business.
Angela is the owner of the Recruiting Gym – a team of 12 industry experienced specialists who train, coach and consult across the globe with over 100 courses (online and classroom based)
relevant to the recruitment industry.
Rebecca Shannon
Founder
Complement Coaching
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Rebecca is acknowledged to be the standout coach working with senior people in the UK & European recruitment sector. A recruiter by training, she “gets it”. She calls people on their ‘bullsh*t’, holds up the flat mirror we all need and cuts through the noise and stories that we all tell ourselves every day.
Drawing upon over 30 years of experience in coaching, training & mentoring she works with senior people & leadership teams to help them achieve the clarity they need to achieve their ambitions and to become the very best possible versions of themselves.
She has adopted a uniquely holistic approach to coaching, helping people with all aspects of their lives, from the intensely private to the published corporate goals. Because if your personal life is out of kilter, you’ll never be able to show up at work and fulfil your true potential.
All of this, delivered with genuine kindness, empathy, friendliness, and forthright honesty. Rebecca is the Queen of Heart Led leadership.
