Brennan IT has been serving Australian businesses for over 20 years, offering a bespoke service that encompasses networking, end-user services and infrastructure as well as IT security services.

The challenge: Inefficient hiring taking up to 68 days

When Adam Crofts first joined Brennan IT, the business was using outdated talent acquisition methods, with time-to-fill extending to 68 days. 

Adam noted that the main challenge was around inefficiencies. 

“We’d place an ad and just see how we went, which doesn’t work. We had a system that was terrible. Everything took three to five clicks to get to one spot instead of a simple user interface.”

There was also the challenge of the approval process. Adam explained that getting the approval could take up to a week and a half, requiring a physical signature, email and scanning. 

“Because it had to be emailed to [the approver] who then had to find the time to do that, print it out, sign and send… it was just a nightmare.”

This process meant there was very little compliance, despite the business having ISO accreditation.

How JobAdder was able to help

Cutting hours of admin work every week

Since implementing JobAdder, Brennan IT has been able to achieve two significant time-saving milestones:

• They’ve cut their average time-to-fill time by 40%, with a new rate of 28 days
• They’ve cut around 3-4 hours of admin time per person, which, with four people in the team, represents two full working days per week

A big part of this, Adam explains, is the fact that everything the Brennan IT team needs for their recruitment efforts is within one central platform:

“You don’t have to go and log into another system; it’s all from the one source of truth. When you’ve got one source of truth, everything gets done through there. From a purely administration perspective, it saves you significant time and effort.

And the beauty is, you can add that value elsewhere, whether it’s running training, strategic planning or forecasting with our leaders.”

Attracting top talent

Talent acquisition can be challenging for Brennan IT. This is due to two reasons: they’re competing against other managed service providers (MSPs), big and small, and the complexity of the work narrowing down the field of potential candidates significantly. Brennan IT now addresses this using talent pools across the areas they recruit for. This includes infrastructure and network support, security, cloud and professional services. Adam explains:

“Using JobAdder, we can directly engage with talent and have their whole history, every email correspondence, in one source of truth. 

We know exactly who’s available, when they’re available, and what they’re looking for. We know what would actually encourage them to leave where they’re at because that talent pool isn’t necessarily people that have applied for a job with us.”

Get more from your recruiting efforts

When recommending JobAdder, Adam focuses largely on the time-saving element, because “every single talent acquisition team is under-resourced,” as well as the ability to build talent pools. Then there’s the ease of use. 

“It’s not complicated; it’s easy to use and really delivers on what it needs to. JobAdder is allowing me to do my job effectively and allowing me to add more value to my stakeholders.”

If you want to see how JobAdder can help you attract the best talent in less time, request a free demo today.