JobAdder vs Firefish: A flexible alternative

Want the freedom of an open API and flexible subscription plans? We’re all about adding joy to the job of recruitment so we’ve got integrations with 150+ partners (including LinkedIn Recruiter), contracts that grow with your business and UK support and onboarding teams.

“My favourite thing about JobAdder is the flexibility that it provides. We can completely customise the software to match exactly what we need and what works for our business.” – Laura Moffitt, Harper Anderton

Comparing JobAdder and Firefish recruitment software

JobAdder and Firefish both provide recruiting and staffing solutions that work for recruitment agencies of any size.

What is JobAdder?

JobAdder is a cloud-based ATS and CRM platform. Built by recruiters for recruiters, JobAdder streamlines your recruiting workflow so you can focus on getting the best results for your clients by placing better candidates, faster.

JobAdder builds recruitment software you’ll love to use. Our recruitment platform features one main dashboard with a drag-and-drop workflow, custom workflows to suit any pipeline and pop-out task drawers, so you can work faster with fewer clicks.


What is Firefish?

Firefish is a recruitment CRM, ATS and marketing solution with built-in recruitment marketing tools, candidate sourcing and management and analytics features.

Firefish does not have an open API but it does integrate with some job boards. It focuses on integrating your recruitment activities with your marketing efforts.


JobAdder vs. Firefish ATS and CRM

Where JobAdder shines:

  • Australian support, implementation, and cloud-based data storage with ISO 27001 certification
  • Flexible subscription or contract pricing plans
  • 150+ partner marketplace, including LinkedIn Recruiter integration
  • Basic and advanced reporting available
  • Strong customer satisfaction with speed of ATS and CRM
  • On-demand learning in-product at no additional cost
  • 24/6 live support with a customer satisfaction score (CSAT) of 99%
  • Mobile app native to iOS and Android

Where Firefish shines:

  • Scotland-based with UK development and support
  • Affordable pricing with long-term contracts, minimum of 12 months
  • No open API and no integration with LinkedIn Recruiter, but does integrate with a select number of job boards
  • Basic reporting functionality available
  • Solid search and filter functionality though can be a slow system
  • Offers onboarding and training, though some features need external training
  • Good support offering
  • Web-only software

Why choose JobAdder?

Simplify the job of recruitment

We don’t try to do everything. We focus on the things that matter to recruiters and do them expertly. Our cloud-based platform and mobile app let you recruit from anywhere, any time. With 150+ integrations built for maximising revenue from recruitment, you can create a tailored solution that scales with your business growth. 

Save time with customisable workflows

Our core product allows you to build custom workflows to meet the needs of your job. Use our drag-and-drop workflows with pop-out drawers to complete your tasks with fewer clicks. You don’t want to spend time or money on admin when you could be talking to candidates.

Deliver better results for your clients

Reduce time-to-fill. Increase placement volume. Source proactively to build talent nurture pools that help you place candidates faster. Our integrations with LinkedIn, SourceWhale and more lets you access millions of candidate profiles–all without leaving JobAdder. And you can track it all with simple and customisable reporting that you can export and share with clients.

Support via phone, ticket and live chat

Average chat wait time

First reply time

Satisfaction

Queries resolved in first touch

Get local customer support

Get local customer service 24/6, no matter where your business is located. We provide support for every user, not just account administrators, at no additional cost. On-demand training is baked into your JobAdder workflow, so you don’t have to waste time learning how to use the platform. 

Switching from Firefish to JobAdder

Switching platforms might seem like a daunting task, but our team work closely with you throughout your data migration and implementation. Have a chat with us to see how we can help.

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Why Firefish customers are migrating to JobAdder

Native tools

JobAdder’s core platform provides a whole suite of recruitment features out-of-the-box. Imagine all your daily tasks in a drag-and-drop workflow – job creation, sourcing, messaging and communication, assessments, interviews and more. We also offer add-ons and integrations (including LinkedIn Recruiter!) that plug and play with our core platform. We’re not trying to do everything, we focus on doing what we do well.

Continuous innovation

We listen to our customers when it comes to improving our platform and we offer customisable workflows to ensure we’re adding joy to your job. Platform development is needs-based and customer-driven. We’re constantly innovating so you can deliver the best results for your clients using the best technology. Continuous development at no additional cost. 

Flexible pricing

Pricing to suit any business size Customers stay because JobAdder makes the job of recruitment easier for everyone – consultants, clients and candidates. Unlike an all-in-one solution, you’ll only pay for the features you actually need to run your business.

The personal touch

Even though we’ve come a long way since our humble beginnings, we recognise and celebrate our roots. Our business is built by recruiters who are passionate about recruitment. Our job is to add joy to your job. We want you to love using your ATS and will do everything to help make this happen. After all, you use it every day!

Hear why your peers love JobAdder

23rd Jun
Senga Allen
Everest People

We can do a Career Update to freshen up our candidate pool, instead of sending emails out one by one, we can send out 100 Career Update invites at a time.

2nd Feb
Giles Keay
Constructive Recruitment

The ability for us to get through that size of a database so quickly, I think it’s fantastic. That’s been a really big help. I think JobAdder are very good at listening to ideas – if we partner with you, then when the product comes out the other end, it’s obviously going to be better aligned to what we need. I certainly think that JobAdder is the best we’ve seen on the market. We’re definitely going to be staying with it.

17th May
Johanna Laface
Vocus Group

The system is intuitive so when it comes to training new users, it has always been a very easy process. New users to JobAdder have always been able to easily navigate the system.

23rd Jun
Joel Broughton
BlueCross

Since we’ve moved to JobAdder, we’ve reduced our job board expenditure by 65%, saving us thousands of dollars while our agency usage has dropped by 30-40%. JobAdder’s definitely paid for itself in just a few months.

3rd Feb
Jim Harrison
ESS Super

Being able to easily measure things like time to hire, cost of hiring and volume of activity has enabled us to make better decisions.

17th May
Christy Welldon
Archdiocese of Brisbane

I think without the training you’d be able to fumble your way through the system because it’s pretty straightforward. But I’d be concerned about the follow-on effects, of not knowing what will happen if you do something [in the system] so it’s definitely been beneficial.

3rd Feb
Bruce MacDonald
MacDonald Search Group

I get rave reviews about the product from the team and when they’re going out of their way to say ‘hey we finally found it’… It says everything. They’re happier and producing more and it just creates a win-win culture and a fabulous team. It’s easy to navigate your way through the JobAdder system… there is an intuitiveness to it that would lead you along the way even if you didn’t know what you were doing. There’s also a constant desire to improve the system… to create more features and benefits for those that want to participate in it.

23rd Jun
Rhys Jones
Davidson Gray

That’s one thing about JobAdder. I know it saves a lot of time and is very user-friendly; everything is in the right place.

20th May
Steve Carter
TAP – The Ability People

JobAdder is ideal as [the team] can see what’s going on in real-time. They can share information through the platform. We can ask candidates to record video content and submit it that way.