JobAdder vs Firefish: A flexible alternative

Want the freedom of an open API and flexible subscription plans? We’re all about adding joy to the job of recruitment so we’ve got integrations with 150+ partners (including LinkedIn Recruiter), contracts that grow with your business and UK support and onboarding teams.

“My favourite thing about JobAdder is the flexibility that it provides. We can completely customise the software to match exactly what we need and what works for our business.” – Laura Moffitt, Harper Anderton

Comparing JobAdder and Firefish recruitment software

JobAdder and Firefish both provide recruiting and staffing solutions that work for recruitment agencies of any size.

What is JobAdder?

JobAdder is a cloud-based ATS and CRM platform. Built by recruiters for recruiters, JobAdder streamlines your recruiting workflow so you can focus on getting the best results for your clients by placing better candidates, faster.

JobAdder builds recruitment software you’ll love to use. Our recruitment platform features one main dashboard with a drag-and-drop workflow, custom workflows to suit any pipeline and pop-out task drawers, so you can work faster with fewer clicks.


What is Firefish?

Firefish is a recruitment CRM, ATS and marketing solution with built-in recruitment marketing tools, candidate sourcing and management and analytics features.

Firefish does not have an open API but it does integrate with some job boards. It focuses on integrating your recruitment activities with your marketing efforts.


JobAdder vs. Firefish ATS and CRM

Where JobAdder shines:

  • Australian support, implementation, and cloud-based data storage with ISO 27001 certification
  • Flexible subscription or contract pricing plans
  • 150+ partner marketplace, including LinkedIn Recruiter integration
  • Basic and advanced reporting available
  • Strong customer satisfaction with speed of ATS and CRM
  • On-demand learning in-product at no additional cost
  • 24/6 live support with a customer satisfaction score (CSAT) of 99%
  • Mobile app native to iOS and Android

Where Firefish shines:

  • Scotland-based with UK development and support
  • Affordable pricing with long-term contracts, minimum of 12 months
  • No open API and no integration with LinkedIn Recruiter, but does integrate with a select number of job boards
  • Basic reporting functionality available
  • Solid search and filter functionality though can be a slow system
  • Offers onboarding and training, though some features need external training
  • Good support offering
  • Web-only software

Why choose JobAdder?

Simplify the job of recruitment

We don’t try to do everything. We focus on the things that matter to recruiters and do them expertly. Our cloud-based platform and mobile app let you recruit from anywhere, any time. With 150+ integrations built for maximising revenue from recruitment, you can create a tailored solution that scales with your business growth. 

Save time with customisable workflows

Our core product allows you to build custom workflows to meet the needs of your job. Use our drag-and-drop workflows with pop-out drawers to complete your tasks with fewer clicks. You don’t want to spend time or money on admin when you could be talking to candidates.

Deliver better results for your clients

Reduce time-to-fill. Increase placement volume. Source proactively to build talent nurture pools that help you place candidates faster. Our integrations with LinkedIn, SourceWhale and more lets you access millions of candidate profiles–all without leaving JobAdder. And you can track it all with simple and customisable reporting that you can export and share with clients.

Support via phone, ticket and live chat

Average chat wait time

First reply time

Satisfaction

Queries resolved in first touch

Get local customer support

Get local customer service 24/6, no matter where your business is located. We provide support for every user, not just account administrators, at no additional cost. On-demand training is baked into your JobAdder workflow, so you don’t have to waste time learning how to use the platform. 

Switching from Firefish to JobAdder

Switching platforms might seem like a daunting task, but our team work closely with you throughout your data migration and implementation. Have a chat with us to see how we can help.

bg-swoop-left-1

Why Firefish customers are migrating to JobAdder

Native tools

JobAdder’s core platform provides a whole suite of recruitment features out-of-the-box. Imagine all your daily tasks in a drag-and-drop workflow – job creation, sourcing, messaging and communication, assessments, interviews and more. We also offer add-ons and integrations (including LinkedIn Recruiter!) that plug and play with our core platform. We’re not trying to do everything, we focus on doing what we do well.

Continuous innovation

We listen to our customers when it comes to improving our platform and we offer customisable workflows to ensure we’re adding joy to your job. Platform development is needs-based and customer-driven. We’re constantly innovating so you can deliver the best results for your clients using the best technology. Continuous development at no additional cost. 

Flexible pricing

Pricing to suit any business size Customers stay because JobAdder makes the job of recruitment easier for everyone – consultants, clients and candidates. Unlike an all-in-one solution, you’ll only pay for the features you actually need to run your business.

The personal touch

Even though we’ve come a long way since our humble beginnings, we recognise and celebrate our roots. Our business is built by recruiters who are passionate about recruitment. Our job is to add joy to your job. We want you to love using your ATS and will do everything to help make this happen. After all, you use it every day!

Hear why your peers love JobAdder

3rd Feb
Laura Moffitt
Harper Anderton

My favourite thing about JobAdder is the flexibility that it provides. We can completely customise the software to match exactly what we need and what works for our business.

23rd Jun
Maarten Roosenburg
Smaart Recruitment

We’ve been able to onboard different tools from Referoo to TalentTap. At the end of the day, consultants spend up to 90% of their day on one platform so it’s been great that they can stay within JobAdder and access all these tools.

17th May
Frank Spina
Fenner Dunlop

JobAdder makes it easy to engage our candidates and keep them up to date with where they are in the process. It has simplified and made it very easy to stay connected with our candidates. The TA team loves how much easier it is to engage not only our candidates but also other key stakeholders such as hiring managers.

23rd Jun
Craig Bagshaw
3X Partners

It’s brilliant because the rate at which JobAdder innovate and provide new releases is fantastic. It’s almost the reverse of a normal software company where the users are constantly saying “what about this? What about that?”

17th May
Courtney Chambers
OnTalent

In comparison to our prior system, we now have the ability to build reports and to be able to report upon things that are relevant to our business again.

2nd Feb
Jackson Keatinge
Cancer Council QLD

A big factor for me was having that support there whilst implementing.

3rd Feb
Lisa Milinkov
Bolton Clarke

The support team is fantastic and friendly, helpful, very very quick and always ensuring that there is a solution… not letting the ticket close until they are certain the issue has been resolved. I’m very impressed with that.

23rd Jun
Senga Allen
Everest People

The training was very good because we were all using the system and we were up to speed very quickly… even our new users, when they come onboard and we give them a bit of an overview and then they do the tutorials, it’s like, okay, that makes sense.

17th May
Samantha Robertson
Seafolly

You’ve got to throw yourself into these systems and work out how to use them – you can’t break JobAdder, it’s a friendly system to use, and now that I’ve found the interactive training, I know that I’m confident I’ll be able to find what I need.