JobAdder vs Firefish

Want the freedom of an open API and flexible subscription plans? We’re all about adding joy to the job of recruitment so we’ve got integrations with 150+ partners (including LinkedIn Recruiter), contracts that grow with your business and UK support and onboarding teams.

“My favourite thing about JobAdder is the flexibility that it provides. We can completely customise the software to match exactly what we need and what works for our business.” – Laura Moffitt, Harper Anderton

Comparing JobAdder and Firefish recruitment software

JobAdder and Firefish both provide recruiting and staffing solutions that work for recruitment agencies of any size.

What is JobAdder?

JobAdder is a cloud-based ATS and CRM platform. Built by recruiters for recruiters, JobAdder streamlines your recruiting workflow so you can focus on getting the best results for your clients by placing better candidates, faster.

JobAdder builds recruitment software you’ll love to use. Our recruitment platform features one main dashboard with a drag-and-drop workflow, custom workflows to suit any pipeline and pop-out task drawers, so you can work faster with fewer clicks.


What is Firefish?

Firefish is a recruitment CRM, ATS and marketing solution with built-in recruitment marketing tools, candidate sourcing and management and analytics features.

Firefish does not have an open API but it does integrate with some job boards. It focuses on integrating your recruitment activities with your marketing efforts.


JobAdder vs. Firefish ATS and CRM

Where JobAdder shines:

  • Australian support, implementation, and cloud-based data storage with ISO 27001 certification
  • Flexible subscription or contract pricing plans
  • 150+ partner marketplace, including LinkedIn Recruiter integration
  • Basic and advanced reporting available
  • Strong customer satisfaction with speed of ATS and CRM
  • On-demand learning in-product at no additional cost
  • Live support with a customer satisfaction score (CSAT) of 99%
  • Mobile app native to iOS and Android

Where Firefish shines:

  • Scotland-based with UK development and support
  • Affordable pricing with long-term contracts, minimum of 12 months
  • No open API and no integration with LinkedIn Recruiter, but does integrate with a select number of job boards
  • Basic reporting functionality available
  • Solid search and filter functionality though can be a slow system
  • Offers onboarding and training, though some features need external training
  • Good support offering
  • Web-only software

Why choose JobAdder?

Mobile Screening

Simplify the job of recruitment

We don’t try to do everything. We focus on the things that matter to recruiters and do them expertly. Our cloud-based platform and mobile app let you recruit from anywhere, any time. With 150+ integrations built for maximising revenue from recruitment, you can create a tailored solution that scales with your business growth. 

Save time with customisable workflows

Our core product allows you to build custom workflows to meet the needs of your job. Use our drag-and-drop workflows with pop-out drawers to complete your tasks with fewer clicks. You don’t want to spend time or money on admin when you could be talking to candidates.

JobAdder Jobs Pipeline
Email Sync

Deliver better results for your clients

Reduce time-to-fill. Increase placement volume. Source proactively to build talent nurture pools that help you place candidates faster. Our integrations with LinkedIn, SourceWhale and more lets you access millions of candidate profiles–all without leaving JobAdder. And you can track it all with simple and customisable reporting that you can export and share with clients.

Average chat wait time

First reply time

Satisfaction

Queries resolved in first touch

Get local customer support

Get local customer service no matter where your business is located. We provide support for every user, not just account administrators, at no additional cost. On-demand training is baked into your JobAdder workflow, so you don’t have to waste time learning how to use the platform. 

Switching from Firefish to JobAdder

Switching platforms might seem like a daunting task, but our team work closely with you throughout your data migration and implementation. Have a chat with us to see how we can help.

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Why Firefish customers are migrating to JobAdder

Native tools

JobAdder’s core platform provides a whole suite of recruitment features out-of-the-box. Imagine all your daily tasks in a drag-and-drop workflow – job creation, sourcing, messaging and communication, assessments, interviews and more. We also offer add-ons and integrations (including LinkedIn Recruiter!) that plug and play with our core platform. We’re not trying to do everything, we focus on doing what we do well.

Continuous innovation

We listen to our customers when it comes to improving our platform and we offer customisable workflows to ensure we’re adding joy to your job. Platform development is needs-based and customer-driven. We’re constantly innovating so you can deliver the best results for your clients using the best technology. Continuous development at no additional cost. 

Flexible pricing

Pricing to suit any business size Customers stay because JobAdder makes the job of recruitment easier for everyone – consultants, clients and candidates. Unlike an all-in-one solution, you’ll only pay for the features you actually need to run your business.

The personal touch

Even though we’ve come a long way since our humble beginnings, we recognise and celebrate our roots. Our business is built by recruiters who are passionate about recruitment. Our job is to add joy to your job. We want you to love using your ATS and will do everything to help make this happen. After all, you use it every day!

Hear why your peers love JobAdder

3rd Feb
Matt Sampson
Aspect Personnel

The platform is so user intuitive, the most user-intuitive ATS that I’ve seen. Getting people up to speed on JobAdder is so straightforward. We’ve got people here who are up and running within 3-4 days. For me, the three things about JobAdder that not only keep us loyal but have us advocating JobAdder to our industry colleagues are: the simplicity of the system, the innovative mindset and the transparency with which you run your business.

17th May
Laura Moffitt
Harper Anderton

The support we’ve received in terms of onboarding and follow-ups has been absolutely amazing, cannot praise enough the support staff! They are always there to help and create solutions that work for us, and I’m continuously impressed with the customer service levels provided (which can be rare in this industry!).

3rd Feb
Patrick Mylonas
Burbank Group

I think JobAdder has paid for itself. Previously we found we’d get all these applications and they would be mixed up with our other emails and we’d miss things. Now everything is under a specific job, we know who to contact and can do a bulk email to the recruiting manager to take a look at the candidates.

23rd Jun
Nick Curtis
CGC Recruitment

JobAdder tries to improve the recruitment experience for both agencies and candidates. There’s a strong focus on trying to do things efficiently. Our relationship is very much about helping us and partnering with us to get the best outcomes.

5th Aug
Mary Blake
Citrus Group

This is one of the most perfect platforms for those that are in recruitment, who really want to be able to give dedicated experiences to their clients.

2nd Feb
Christy Welldon
Archdiocese of Brisbane

At the end of the day, JobAdder just seemed much cleaner and easier to use and had much more functionality so it was a pretty easy decision. We’re not having to go to JobAdder and request changes. We can get in there and do it ourselves. Having a system [like JobAdder] certainly helps us to [grow] without having to add additional resources into the team.

17th May
Frank Spina
Fenner Dunlop

Integrations like HelloSign have sped things up for us and made it more engaging and easier for our candidates. We’ve been able to eliminate a clunky step in the process for our candidates, especially because a lot of our candidates work in remote regional areas where printing and scanning facilities may not be available. It also helps save a few trees eliminating the need to have paper contracts.

17th May
Mary Blake
Citrus Group

A client could ring us on a Sunday night needing people the next day. We can go into JobAdder, bulk text candidates and see responses coming back immediately. We can then say to the client, ‘done and dusted.’ It helps us to actually win business because we have a speed of response to market.

17th May
Patrick Mylonas
Burbank Group

I would say it has allowed us to streamline our recruitment process and posting an ad is so much easier. You just have to do it once and don’t have to go into four different programs, which is fantastic.