JobAdder vs Firefish: A flexible alternative

Want the freedom of an open API and flexible subscription plans? We’re all about adding joy to the job of recruitment so we’ve got integrations with 150+ partners (including LinkedIn Recruiter), contracts that grow with your business and UK support and onboarding teams.

“My favourite thing about JobAdder is the flexibility that it provides. We can completely customise the software to match exactly what we need and what works for our business.” – Laura Moffitt, Harper Anderton

Comparing JobAdder and Firefish recruitment software

JobAdder and Firefish both provide recruiting and staffing solutions that work for recruitment agencies of any size.

What is JobAdder?

JobAdder is a cloud-based ATS and CRM platform. Built by recruiters for recruiters, JobAdder streamlines your recruiting workflow so you can focus on getting the best results for your clients by placing better candidates, faster.

JobAdder builds recruitment software you’ll love to use. Our recruitment platform features one main dashboard with a drag-and-drop workflow, custom workflows to suit any pipeline and pop-out task drawers, so you can work faster with fewer clicks.


What is Firefish?

Firefish is a recruitment CRM, ATS and marketing solution with built-in recruitment marketing tools, candidate sourcing and management and analytics features.

Firefish does not have an open API but it does integrate with some job boards. It focuses on integrating your recruitment activities with your marketing efforts.


JobAdder vs. Firefish ATS and CRM

Where JobAdder shines:

  • Australian support, implementation, and cloud-based data storage with ISO 27001 certification
  • Flexible subscription or contract pricing plans
  • 150+ partner marketplace, including LinkedIn Recruiter integration
  • Basic and advanced reporting available
  • Strong customer satisfaction with speed of ATS and CRM
  • On-demand learning in-product at no additional cost
  • 24/6 live support with a customer satisfaction score (CSAT) of 99%
  • Mobile app native to iOS and Android

Where Firefish shines:

  • Scotland-based with UK development and support
  • Affordable pricing with long-term contracts, minimum of 12 months
  • No open API and no integration with LinkedIn Recruiter, but does integrate with a select number of job boards
  • Basic reporting functionality available
  • Solid search and filter functionality though can be a slow system
  • Offers onboarding and training, though some features need external training
  • Good support offering
  • Web-only software

Why choose JobAdder?

Simplify the job of recruitment

We don’t try to do everything. We focus on the things that matter to recruiters and do them expertly. Our cloud-based platform and mobile app let you recruit from anywhere, any time. With 150+ integrations built for maximising revenue from recruitment, you can create a tailored solution that scales with your business growth. 

Save time with customisable workflows

Our core product allows you to build custom workflows to meet the needs of your job. Use our drag-and-drop workflows with pop-out drawers to complete your tasks with fewer clicks. You don’t want to spend time or money on admin when you could be talking to candidates.

Deliver better results for your clients

Reduce time-to-fill. Increase placement volume. Source proactively to build talent nurture pools that help you place candidates faster. Our integrations with LinkedIn, SourceWhale and more lets you access millions of candidate profiles–all without leaving JobAdder. And you can track it all with simple and customisable reporting that you can export and share with clients.

Support via phone, ticket and live chat

Average chat wait time

First reply time

Satisfaction

Queries resolved in first touch

Get local customer support

Get local customer service 24/6, no matter where your business is located. We provide support for every user, not just account administrators, at no additional cost. On-demand training is baked into your JobAdder workflow, so you don’t have to waste time learning how to use the platform. 

Switching from Firefish to JobAdder

Switching platforms might seem like a daunting task, but our team work closely with you throughout your data migration and implementation. Have a chat with us to see how we can help.

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Why Firefish customers are migrating to JobAdder

Native tools

JobAdder’s core platform provides a whole suite of recruitment features out-of-the-box. Imagine all your daily tasks in a drag-and-drop workflow – job creation, sourcing, messaging and communication, assessments, interviews and more. We also offer add-ons and integrations (including LinkedIn Recruiter!) that plug and play with our core platform. We’re not trying to do everything, we focus on doing what we do well.

Continuous innovation

We listen to our customers when it comes to improving our platform and we offer customisable workflows to ensure we’re adding joy to your job. Platform development is needs-based and customer-driven. We’re constantly innovating so you can deliver the best results for your clients using the best technology. Continuous development at no additional cost. 

Flexible pricing

Pricing to suit any business size Customers stay because JobAdder makes the job of recruitment easier for everyone – consultants, clients and candidates. Unlike an all-in-one solution, you’ll only pay for the features you actually need to run your business.

The personal touch

Even though we’ve come a long way since our humble beginnings, we recognise and celebrate our roots. Our business is built by recruiters who are passionate about recruitment. Our job is to add joy to your job. We want you to love using your ATS and will do everything to help make this happen. After all, you use it every day!

Hear why your peers love JobAdder

17th May
Mary Blake
Citrus Group

If it’s not working for you then you’re able to get out of it, but I’m really confident that once people see it and start using it, they will never want to leave. JobAdder is our single source of truth.

23rd Jun
Craig Bagshaw
3X Partners

It’s brilliant because the rate at which JobAdder innovate and provide new releases is fantastic. It’s almost the reverse of a normal software company where the users are constantly saying “what about this? What about that?”

2nd Feb
Giles Keay
Constructive Recruitment

The ability for us to get through that size of a database so quickly, I think it’s fantastic. That’s been a really big help. I think JobAdder are very good at listening to ideas – if we partner with you, then when the product comes out the other end, it’s obviously going to be better aligned to what we need. I certainly think that JobAdder is the best we’ve seen on the market. We’re definitely going to be staying with it.

5th Aug
Mary Blake
Citrus Group

This is one of the most perfect platforms for those that are in recruitment, who really want to be able to give dedicated experiences to their clients.

18th Jul
Lindsey Morgan
People Intelligence

The mobile app is very useful and easy to use and we’ve been part of the feedback forum for the app which we’ve appreciated.

3rd Feb
Kelly Bembridge
MFC

Support has been just fantastic in terms of responding so quickly, the online chat is great.

3rd Feb
Chris Redmond
RedHolt

The guys love using JobAdder, and when the guys love using JobAdder they take to it and the complexity of day-to-day procedural things is dramatically different to the way that people feel about having to do a chore. They like using JobAdder and we all use it wherever we are with the mobile app or our laptops.

23rd Jun
Rhys Jones
Davidson Gray

What we do now with new partners is we try and actively push JobAdder every time. We’ve had [three other systems] and each one has had issues. Whereas with JobAdder, we’ve never had anybody complain about it. That’s music to our ears.

5th Aug
Mary Blake
Citrus Group

JobAdder provides us with the ability to get some really great insights into market trends and analytics and that’s also a great differentiator for us.