JobAdder vs Firefish: A flexible alternative

Want the freedom of an open API and flexible subscription plans? We’re all about adding joy to the job of recruitment so we’ve got integrations with 150+ partners (including LinkedIn Recruiter), contracts that grow with your business and UK support and onboarding teams.

“My favourite thing about JobAdder is the flexibility that it provides. We can completely customise the software to match exactly what we need and what works for our business.” – Laura Moffitt, Harper Anderton

Comparing JobAdder and Firefish recruitment software

JobAdder and Firefish both provide recruiting and staffing solutions that work for recruitment agencies of any size.

What is JobAdder?

JobAdder is a cloud-based ATS and CRM platform. Built by recruiters for recruiters, JobAdder streamlines your recruiting workflow so you can focus on getting the best results for your clients by placing better candidates, faster.

JobAdder builds recruitment software you’ll love to use. Our recruitment platform features one main dashboard with a drag-and-drop workflow, custom workflows to suit any pipeline and pop-out task drawers, so you can work faster with fewer clicks.


What is Firefish?

Firefish is a recruitment CRM, ATS and marketing solution with built-in recruitment marketing tools, candidate sourcing and management and analytics features.

Firefish does not have an open API but it does integrate with some job boards. It focuses on integrating your recruitment activities with your marketing efforts.


JobAdder vs. Firefish ATS and CRM

Where JobAdder shines:

  • Australian support, implementation, and cloud-based data storage with ISO 27001 certification
  • Flexible subscription or contract pricing plans
  • 150+ partner marketplace, including LinkedIn Recruiter integration
  • Basic and advanced reporting available
  • Strong customer satisfaction with speed of ATS and CRM
  • On-demand learning in-product at no additional cost
  • 24/6 live support with a customer satisfaction score (CSAT) of 99%
  • Mobile app native to iOS and Android

Where Firefish shines:

  • Scotland-based with UK development and support
  • Affordable pricing with long-term contracts, minimum of 12 months
  • No open API and no integration with LinkedIn Recruiter, but does integrate with a select number of job boards
  • Basic reporting functionality available
  • Solid search and filter functionality though can be a slow system
  • Offers onboarding and training, though some features need external training
  • Good support offering
  • Web-only software

Why choose JobAdder?

Simplify the job of recruitment

We don’t try to do everything. We focus on the things that matter to recruiters and do them expertly. Our cloud-based platform and mobile app let you recruit from anywhere, any time. With 150+ integrations built for maximising revenue from recruitment, you can create a tailored solution that scales with your business growth. 

Save time with customisable workflows

Our core product allows you to build custom workflows to meet the needs of your job. Use our drag-and-drop workflows with pop-out drawers to complete your tasks with fewer clicks. You don’t want to spend time or money on admin when you could be talking to candidates.

Deliver better results for your clients

Reduce time-to-fill. Increase placement volume. Source proactively to build talent nurture pools that help you place candidates faster. Our integrations with LinkedIn, SourceWhale and more lets you access millions of candidate profiles–all without leaving JobAdder. And you can track it all with simple and customisable reporting that you can export and share with clients.

Support via phone, ticket and live chat

Average chat wait time

First reply time

Satisfaction

Queries resolved in first touch

Get local customer support

Get local customer service 24/6, no matter where your business is located. We provide support for every user, not just account administrators, at no additional cost. On-demand training is baked into your JobAdder workflow, so you don’t have to waste time learning how to use the platform. 

Switching from Firefish to JobAdder

Switching platforms might seem like a daunting task, but our team work closely with you throughout your data migration and implementation. Have a chat with us to see how we can help.

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Why Firefish customers are migrating to JobAdder

Native tools

JobAdder’s core platform provides a whole suite of recruitment features out-of-the-box. Imagine all your daily tasks in a drag-and-drop workflow – job creation, sourcing, messaging and communication, assessments, interviews and more. We also offer add-ons and integrations (including LinkedIn Recruiter!) that plug and play with our core platform. We’re not trying to do everything, we focus on doing what we do well.

Continuous innovation

We listen to our customers when it comes to improving our platform and we offer customisable workflows to ensure we’re adding joy to your job. Platform development is needs-based and customer-driven. We’re constantly innovating so you can deliver the best results for your clients using the best technology. Continuous development at no additional cost. 

Flexible pricing

Pricing to suit any business size Customers stay because JobAdder makes the job of recruitment easier for everyone – consultants, clients and candidates. Unlike an all-in-one solution, you’ll only pay for the features you actually need to run your business.

The personal touch

Even though we’ve come a long way since our humble beginnings, we recognise and celebrate our roots. Our business is built by recruiters who are passionate about recruitment. Our job is to add joy to your job. We want you to love using your ATS and will do everything to help make this happen. After all, you use it every day!

Hear why your peers love JobAdder

23rd Jun
Nick Curtis
CGC Recruitment

JobAdder tries to improve the recruitment experience for both agencies and candidates. There’s a strong focus on trying to do things efficiently. Our relationship is very much about helping us and partnering with us to get the best outcomes.

3rd Feb
Jessie Morphet
RipCurl

You can really see how far ahead in the process managers are – it gives me a bird’s eye view of the recruitment process and where we are falling down. I also really love that you can set up email templates, where I can bulk email [and] insert fields so it looks more personalised. It just allows me to do things quicker than if I was doing a manual process. It’s quite intuitive.

3rd Feb
Paul Cameron
Consult Recruitment

JobAdder came out on top in all the key areas, from the cost of integration and setup to training for staff and then functionality and utility. I think the beauty of JobAdder is it runs in an agile, modern software environment that gives you regular updates to features that matter to users. It doesn’t matter how big or small you are, it scales with you and your business, which is perfect.

20th May
Steve Carter
TAP – The Ability People

JobAdder is ideal as [the team] can see what’s going on in real-time. They can share information through the platform. We can ask candidates to record video content and submit it that way.

3rd Feb
Patrick Mylonas
Burbank Group

I think JobAdder has paid for itself. Previously we found we’d get all these applications and they would be mixed up with our other emails and we’d miss things. Now everything is under a specific job, we know who to contact and can do a bulk email to the recruiting manager to take a look at the candidates.

23rd Jun
Craig Bagshaw
3X Partners

I think the integrations are really problem solving at scale. You can do so much more with less effort and less people. It’s really allowed us to raise the transparency for all parties in the hiring process.

2nd Feb
David Chicken
Twelve Talent

The key for me is the partnering element between JobAdder Support and their clients; they are always there to solve a problem or listen to improvement suggestions. You would definitely not get this reactive response from the other providers.

23rd Jun
Vanessa Flynn
Bolt Talent Solutions

It’s highly user-friendly. Anyone can pick it up, and if you don’t, there’s a video for something that you’re not sure of. It’s pretty intuitive.

3rd Feb
Katrina Docherty
MAYDAY Recruitment

Everything we’ve ever wanted or thought we needed has always been there or is coming soon. We’ve never really had an opportunity to think, oh gosh I wish it did this.