JobAdder’s Subprocessors
UPDATED
20 May 2026
JobAdder Operations Pty Ltd (“JobAdder”, “we”, “our”) engages third-party processors to support delivery of our services (each, a “subprocessor"). Some of these subprocessors will process personal data stored by you within our systems (ie candidate data),. Some will process the personal data of our customers (i.e. your own personal data).
The tables below provide information about the subprocessors that JobAdder currently engages that store or process personal data on its behalf.
The subprocessors we engage may change over time as our business needs change. We will update these tables if we engage new subprocessors. You may object to the use of a new subprocessor by notifying JobAdder in writing to dataprivacy@jobadder.com within ten (10) business days of the updated list being notified to you. If you object, we will use reasonable efforts to resolve your reasonable objection(s). If you do not object to the subprocessor within the time period specified, you will be deemed to have agreed to the use of the new subprocessor(s).
Section 1 - JobAdder acting as your data processor (subprocessors process candidate’s personal data stored within our systems)
| Entity name | Services provided to JobAdder | Hosting location |
|---|
| Amazon Web Services | Cloud services provider. Data storage. | - AU
- Ireland
- US
- Canada
Data is stored in one of the four AWS regions above based on location of JobAdder customer |
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| Azure (Microsoft) | Processing of JobAdder’s JobAds and Queue Service | AU for AU customers EU for UK and EU customers |
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| Collaboration Betters The World APAC Limited | Development Services provided to JobAdder in Vietnam | Some VN developers can access data in JobAdder’s regional AWS instances. However, data does not leave the regional AWS instance. |
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| Cronofy | Calendar and event scheduling functionality | - AU for AU customers
- UK for EU and UK customers
- US for US customers
- CA for CA customers
|
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| DropboxSign | E-signature Service | US |
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| Mailgun | Email services | - EU for UK and EU customers
- US for AU and rest of world
|
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| Nylas | API platform/Email Sync for customers with work Gmail accounts only | US (Oregan) |
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| ROI-AI | Automation functionality offered in the JobAdder “Pro” tier. | - EU for UK and EU customers
- AU for AU customers
|
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| Sovren | Document parsing | Service is provided in the JobAdder AWS instance in the region requested by customer |
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Section 2 - JobAdder acting as data controller (subprocessors process our customers’ own personal data)
| Entity name | Services provided to JobAdder | Hosting location |
|---|
| Accredible | Badging tool for JobAdder training completion | USA |
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| AuthO | MultiFactor Authentication and SSO Tool | Ireland |
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| Birdie | Video recording of customer issues for troubleshooting Support queries | UK |
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| Camtasia | Develops product and training videos | |
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| DropboxSign | Digital signature tool used for execution of agreements with customers | US |
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| Ezidebit | Direct debit services (collection) | AU |
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| Figma | Product design tools- Recordings of User interviews | US |
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| Go Cardless | Direct debit payment processing | US |
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| Google Analytics | Website, product and marketing analytics. Tracks marketing campaigns. | US |
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| GoToWebinar | Facilitates and records online webinars for JobAdder’s events | |
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| HubSpot | Sales CRM | AWS - German region |
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| Icecream Apps | Screen recording of presentations | |
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| Improvado | Aggregates marketing acquisition cost for analysis in JobAdder’s data warehouse | |
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| Jimminy | Customer and prospect call recording | |
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| Jotform | Used to build basic webforms. Eg: “contact us” form | US |
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| LinkedIn Sales Navigator | Sales management | |
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| Looker | Business analytics | AU |
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| Mixpanel | JobAdder’s mobile app usage analysis for internal use | US |
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| New Relic | Monitors activity across the entire JobAdder tech stack | EU Region |
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| Pendo | Product analytics and customer feedback portal | |
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| Reachdesk | Sending gifts and vouchers to customers who complete surveys etc | |
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| SAP | Accounting services and PO request tool | |
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| Sentry | Error tracking and performance monitoring | AU |
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| Snagit | Videos sent to customer via email | |
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| Stripe | Online payment processing for customers paying by credit card | |
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| WalkMe | Self-service training for JobAdder customers | USA |
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| Workato | Internal Automation tool used to integrate and automate JobAdder’s internal tech stack | |
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| Xero | Accounting and billing services | - AU
- UK for EMEA based customers
|
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| Zapier | Connector to third party partner integrations | |
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| Zendesk | Customer support helpdesk | |
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