5
Events

Recruitment Intelligence Exchange | Sydney | 2026

Date: 18th November 2026 | Time: 8:30am–12:30pm AEDT | Location: The Calyx, Royal Botanic Garden, Sydney

How can recruitment agencies stand out when everyone has AI?

When every agency has AI, the edge comes down to people, relationships and intelligence. Join recruitment peers for a morning of fresh thinking, practical sessions and an exclusive first look at JobAdder’s next chapter.

Breakfast, networking and prizes in the beautiful surrounds of The Calyx

An exclusive reveal of JobAdder’s new brand, plus a look at the product roadmap

An industry panel with APSCo, RCSA, West Recruitment and Stolen + Co

Masterclasses with Steve Tolen, Guy Day (Kamal) and John Bourke (Recview)

A dedicated program for agency owners and senior leaders

Register your attendance

The agenda

All times are Sydney local time (AEDT). Agenda subject to change.

  • 8:30am | Networking breakfast
    Good food and great company at The Calyx.
  • 9:00am | Welcome and keynote address
    JobAdder CEO Martin Herbst on what makes the difference, and a first look at JobAdder’s next chapter.
  • 9:15am | Speed networking
    Swap challenges with new faces, then send the best questions to the panel.
  • 9:30am | Industry panel: Recruitment intelligence is more than AI
    Lesley Horsburgh (moderator), Charles Cameron, Ben Boulos, Steve Tolen and Martin Herbst.
  • 10:05am | Coffee break
  • 10:15am | Product roadmap
    What’s coming next for JobAdder.
  • 10:35am | Masterclass: From recruiter to authority
    Steve Tolen on earning trust and becoming the recruiter clients call first.
  • 11:00am | Refreshments
    Leaders head to a hosted meal in the executive room.
  • ‍11:20am | Workshops (open to all) and executive boardroom (by invitation)
    • Recruitment teams: Put Steve’s framework into practice, then learn from John Bourke how to turn your agency’s own data into an edge.
    • Agency leaders: Guy Day shows how to build an agency worth more using ANZ benchmarks, then Steve leads a session on growth and client strategy
  • 12:25pm | Wrap-up and prizes
    Leaders head to a hosted meal in the executive room.
Topics
Topics

Masterclasses and workshops for recruiters, managers and owners

See how to build the expertise and credibility that make clients seek your advice, then work through your own opportunities and challenges in practical sessions. We'll provide an exclusive workbook to identify where you are today, where you want to be, and what needs to change.

Acquisition masterclass

Roadmap: The intelligent recruitment platform that puts people first

10:15–10:35am | Led by JobAdder

Get an early look at what’s next for JobAdder: Agents stationed at every stage of your workflow, clearer insight into team performance, and AI on more records and pipelines.

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Credibility and trust masterclass

Masterclass: Moving from recruiter to authority

10:35–11:00am | Led by Steve Tolen

When AI can make everyone sound polished, how do you stand out? This framework helps you demonstrate real expertise, earn trust and become the person clients call first.

Interactive workshops

Workshop: Turn recruiter brand ideas into action

11:20–11:50am | Led by Steve Tolen

Apply the morning’s ideas to real client opportunities. Using a workbook, set your goals, spot the gaps holding you back, and choose practical next steps for your desk.

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Executive boardroom: What makes an agency valuable

10:20–11:50am | Led by Guy Day

Using ANZ agency benchmarks, explore what separates busy agencies from valuable ones. Score your agency on six value drivers, find where margin is leaking, and set one 90-day goal.

Workshop: How to find your edge when everyone has AI

11:50am–12:20pm | Led by John Bourke

If every agency has the same tools, what sets you apart? John shows how to use the data only your agency has to win clients and stand out.

Executive boardroom: Creating a profitable agency

11:50am–12:20pm | Led by Steve Tolen

Look at what makes an agency worth more: its people, growth plans, running costs and financials, then go deep on winning and retaining bigger clients.

Meet the speakers

John Bourke joins Steve Tolen for relevant contributions to the masterclass, practical workshop and executive boardroom discussions. Guy Day joins Steve Tolen for relevant contributions to the client acquisition masterclass, practical workshop and executive boardroom discussions.

Smiling man with short brown hair, beard, and glasses wearing a black shirt in front of tall green plants outdoors.

Martin Herbst

CEO
JobAdder

Martin is the CEO of JobAdder, with over 20 years experience launching and scaling tech businesses across the globe. Adept in fostering customer-centric cultures, Martin’s vision for JobAdder is to provide a recruitment platform centred on design-led usability, enhanced by e-learning and support and augmented by the transformative power of AI, thus fulfilling the company's purpose to make recruitment more efficient and joyful for everyone.

Daniel Hill

Senior Director
JobAdder

Dan is the Senior Director of APAC Sales and Global Customer Success at JobAdder, bringing 15 years of experience across SaaS, Digital Transformation, IT, and Talent. With a strong focus on recruitment technology, Dan is committed to helping teams streamline their recruitment processes and enhance candidate engagement. Known for successfully launching new products and building impactful client relationships, Dan combines his passion for innovation with a deep understanding of recruitment challenges to support businesses in navigating today’s talent landscape.

Steve Tolen

Steve Tolen

Founder and CEO
Stolen + Co

Steve is the Founder and CEO of Stolen+Co, a fractional sales and growth partner for business leaders who want to elevate their sales capabilities. Steve's tagline is 'Change the Game,' and with over 20 years of experience in sales leadership, events, and strategic growth, he has helped businesses break into new markets, build high-performing teams, and deliver real results.

Lesley Horsburgh

Managing Director
APSCo Australia

Lesley has had a long relationship with the global recruitment sector dating back to her capacity as Owner of Recruitment Extra magazine which was founded over 20 years ago. Lesley is well respected as having an incredible knowledge of the recruitment sector, maintaining a reputation for being at the forefront of current issues through her management of multiple publications relating to the sector and as founder of the Recruitment Excellence Awards (REA’s) in 2008. She joined APSCo in 2019 as Managing Director and has since taken the Association through a transformation that has led to significant member growth, the launch of a series of successful content channels and a growing reputation for excellence in compliance and operational information across the professional recruitment market.

Portrait of a middle-aged man with short light brown hair and stubble wearing a dark blue buttoned shirt, looking directly at the camera with a neutral expression.

Charles Cameron

Chief Executive Officer
RCSA ANZ

With more than 20 years' experience in the workforce solutions industry, Charles’ experience spans across economics, advocacy, risk management, lobbying, compliance and professional standards. Before taking on the role of Chief Executive at RCSA, Charles was a Partner with Australia’s largest dedicated workplace legal and consulting firm, prior to which he established and grew his own professional consulting firm which specialised in workplace law and risk management. He gained invaluable experience working with one of Australia’s most established recruitment firms, where he was the Workplace Relations and Safety Manager as well as 7 years working as an Advisor and Advocate for Australian Industry Group (Ai Group).

Ben Boulos, Managing Director, West Recruitment

Ben Boulos

Managing Director
West Recruitment

Ben Boulos is Managing Director of West Recruitment and Enertia Talent, leading specialist teams across accounting, technology, engineering, HR, operations and energy. Ben champions AI, automation and data to help his teams work smarter, make better decisions and deliver stronger outcomes without losing the human touch. His focus is using technology to give consultants more time for meaningful conversations, deeper relationships and understanding the people behind every placement.

John Bourke

Founder
RecView

Eight years ago, John founded Start In Recruitment (a rec2rec agency), using JobAdder and Zapier to build a heavily automated business model. That early innovation laid the groundwork for RecView, which started as a video candidate profiling tool and has grown into the leading AI meeting assistant for JobAdder. Today, RecView captures team conversations and updates ATS records in real time, earning recent backing and growth investment from the RCSA. A recognised leader in recruitment tech, John has guided AI rollouts for agencies across Australia and partnered with Greg Savage to transform the Savage Academy into an AI-native platform.

Guy Day

Guy Day

CEO
Kamal

Guy is the CEO of Kamal, the only consolidated data & insights platform built specifically for recruitment agencies. With 13 years of recruitment experience under his belt, Guy brings a wealth of knowledge around how to leverage data to navigate the winds of change within recruitment. With Kamal’s agency benchmarking tool going live in 2025, Guy will look to share some key insights on agency performance and trends across ANZ as well as talk to the metrics that agencies should be tracking to genuinely understand business health and performance going into 2025.

By invitation only

Get exclusive access to sessions designed for agency owners

Selected agency owners and senior leaders will join a hosted lunch followed by dedicated executive boardroom discussions with Steve Tolen and Guy Day. Explore profitable growth, the value of your services, strategic client relationships and the decisions that strengthen agency value.

Executive boardroom places are by invitation. We’ll review registrations and contact selected attendees around one week before the event with joining instructions.

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