Faststream Recruitment increases job placements by 30%
‘JobAdder really stood out from the crowd because it was the first company we spoke to that didn’t want to sell us something. They were there to actually support us in that decision-making process.”
Faststream Recruitment is a specialist maritime and aviation workforce solutions provider with more than 25 years of experience in the industry. Operating across multiple divisions, the business relies on speed, data access, and reliable systems to place candidates at scale and speed.
The challenge: An ageing CRM that didn’t support growth
Before switching to JobAdder, Faststream was struggling with outdated recruitment technology that was actively holding the business back. Those limitations were both frustrating and directly impacting performance.
“Before JobAdder, we had a legacy CRM system that was really starting to age. The biggest limitation of the previous system was the slowness and outages that we used to have pretty much on a daily basis.” – Laura Humby, Manager.
One of the biggest challenges was candidate communication at scale. When Faststream needed to move quickly, the system simply couldn’t cope, and would often go down.
With growth ambitions and operational pressure mounting, it became clear they needed a recruitment platform that was faster, more reliable, and built to scale.
How JobAdder was able to help
A smooth migration of 25 years of legacy data
Migrating more than two decades of recruitment data was a major concern for the Faststream team. Confidence in the migration process was critical to making the switch, as they wanted to make sure it wouldn’t interrupt business’ operations, or make the lives of their consultants any more difficult.
“We were quite nervous about the migration process initially, with 25 years worth of data in the system. We really needed to make sure that that migration process was correct.” – Josh Jeffries, Group IT Director.
Thankfully, JobAdder’s migration team delivered a seamless transition, getting consultants productive almost immediately.
“The migration team were fantastic and the process was perfect. The consultants were comfortable with the new system overnight.” – Josh Jeffries, Group IT Director.
Faster onboarding and simpler workflows
Once live, JobAdder quickly transformed how Faststream onboarded new staff and supported consultants day to day.
“Onboarding is now so much quicker than it used to be. We’ve gone from a 3 week or so process to being up and running within 3 days.” – Josh Jeffries, Group IT Director.
The platform’s intuitive workflows reduced training time and administrative overhead, allowing consultants to focus on what matters most.
“It’s decreased the time I have to spend on upskilling consultants. It’s increased our productivity because of the simple workflows and it’s enabled us to focus on the recruitment rather than the administration.” – Laura Humby, Manager.
Measurable growth in placements and productivity
The impact of JobAdder directly translated into improved business outcomes – including an uptick in the placements Faststream’s consultants are able to make.
“Since using JobAdder, we’ve seen an increase in job placements. Within the first year, we were up by 12%. Two years after the implementation, we’ve actually raised our placement numbers by 30%.” – Laura Humby, Manager.
JobAdder also enabled Faststream to connect multiple tools and systems into a single recruitment ecosystem.
“This switch has enabled us to not just use JobAdder technology, but also tap into other applications and integrate it all into the one system. It’s joined the dots. Every function in our recruitment business uses JobAdder.” – Josh Jeffries, Group IT Director.
A true technology partner at the core of the business
For Faststream, the relationship with JobAdder went beyond software.
“It’s not just about the application. Although the application is fantastic, it’s actually the partnership and the relationships that I’ve built with the team.” – Josh Jeffries, Group IT Director.
Today, JobAdder underpins every part of the recruitment process, and it makes a real difference.
“I think the business now is really night and day compared to what we were originally – and JobAdder has been at the core of that.”
Ready to see what JobAdder can do for your recruitment business? Request a demo today and discover how you can increase placements, streamline workflows, and scale with confidence.
More case studies
Techforce Personnel is a multi-discipline recruitment partner that operates across Australia in over 15 industries, delivering more than 2.2 million …