Recruitment Blog

Using ChatGPT in recruitment: What does the future hold?

Martin Herbst
chatGPT in recruitment

Everyone is chatting about ChatGPT at the moment (sorry for the pun, I had to!) so I thought I’d explore how to use ChatGPT in recruitment and what it means for the industry.

First off, it’s important to note that the recruitment industry will continue to evolve as it has in the past, which means we’ll see more and more attention on automation.

With the cooling of the market in 2023, recruiters are going to have more time to breathe and focus on business development. This will allow them to think about their pipeline longer term and take a hard look at where they’re focusing and how they’re diversifying to deal with the softening of the market.

I always say this but it’s so important to tool up. This is your time to get more efficient. If you’re running super fast throughout 2022 and things are slowing down, make sure that you’re training up your team, utilising your tech stack in the best possible way and continuing to invest in learning and development.

The party’s not over but things have got to get a little bit leaner. I think that’s the evolution and I do get really passionate about how tech can play a role (as you’d expect!). 

Automation is going to continue to be a bigger and bigger trend. The reason why ChatGPT is such a topic right now is probably because it’s the most usable, tangible and real-life example since Siri was introduced of artificial intelligence (AI). 

To get into some basics of ChatGPT… 

What does ChatGPT stand for?

It’s a generative pre-trained transformer, so essentially it’s just a set of deep-learning algorithms. What sets it apart is that it’s actually reinforced by human feedback, that’s why it works so well. 

OpenAI, the makers of ChatGPT, explain it like so: “We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.”

How to use ChatGPT in recruitment

Tech is only good if it’s actually helping humans. It shouldn’t be a crutch and it won’t replace recruitment. It won’t replace completely how you do job orders or job descriptions, but it can help a lot.

It allows you to go faster and it allows you to be a bit smarter. It doesn’t mean that you should be releasing ownership of the actual recruitment process, it just means you can improve the process. 

It’s not a crutch, it’s an accelerator. 

In our recent webinar exploring global recruitment trends, I discussed this topic with JobAdder’s recruitment advisor Greg Savage and he said that he’s taken a crash course in ChatGPT to understand its potential impact on the recruitment sector.

“I’ve tested and researched ChatGPT and it’s going to do incredible things to some parts of the recruitment job that are tedious, laborious, time-consuming and not done very well by recruiters. For example, ChatGPT can look through a job spec and come up with 10 questions you should ask, ChatGPT can write a job ad for you, it can write a resume for you and much more. That’s going to be fantastic.” 

While these benefits are exciting, Greg did warn that it could hurt some recruiters. “The recruiters it’s going to hurt are those who are totally transactional and spend all their time on those activities and that’s the only value they bring. For the recruiters who have strong influencing skills and who can create outcomes, ChatGPT doesn’t do that.”

As with any piece of tech, ChatGPT can be used by recruiters to power what they do, streamline their processes and free up time to focus on tasks that add value.

To help with this, we’ve created an integration with ChatGPT through Zapier so you can actually use JobAdder to hook up to ChatGPT to help you write the job ad very quickly.

This gives you a good foundation for the job ad, which you can then tweak to ensure it reflects the specifics and uniqueness of that role.  
If you’d like to learn more about ChatGPT, how it integrates with JobAdder or just about the general cool tools that the JobAdder ATS and CRM offers, please contact our friendly team.

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