WhatsApp by Twilio
Send WhatsApp messages from JobAdder
At a glance
- Integration
- API
- Regions
- AustraliaNew ZealandUnited KingdomUnited StatesCanada
- Setup time
- JobAdder-assisted
- Supported by
- JobAdder
Preferred Partners are reviewed by JobAdder for integration quality, customer support and security.
Reach candidates on WhatsApp, on the record
Send WhatsApp messages to candidates and contacts from JobAdder and have both sent and received messages saved as notes against the record. Use the SMS templates you already have, and receive replies by SMS or email.
WhatsApp from JobAdder
Message candidates and contacts on WhatsApp.
Saved as notes
Sent and received messages are saved against the record.
Reuse SMS templates
Use the templates you have already created.
What you can do with this integration
WhatsApp messaging
Send WhatsApp to candidates and contacts from JobAdder.
Two-way notes
Sent and received messages saved on the record.
Template reuse
Use your existing SMS templates.
Reply by SMS or email
Receive replies through either channel.
Up and running in three steps
Set up Twilio and WhatsApp
You'll need a paid Twilio account, WhatsApp credits and a WhatsApp Business account.
Confirm your webhook
Contact JobAdder Support to confirm your Twilio webhook, then update it in Twilio.
Enable in JobAdder
An Admin enables WhatsApp under Apps & Add Ons and enters the Twilio SID, token and sender number.
What moves between the two platforms
| Record | Direction | What syncs |
|---|---|---|
| Candidates | Not synced | |
| Jobs | Not synced | |
| Placements | Not synced | |
| Contacts & companies | Not synced |
