Job Ads incident affecting AU3 instance on June 24, 2023
Our teams are working hard to resolve your issues. To provide as much information as possible, we’ve compiled the below list of contact details for our affected job boards.
| Job Board | Best Contact Method | How Refund Will Be Processed |
| SEEK ANZ | Client Support / Account Manager AU: customerservice@seek.com.au NZ: customerservice@seek.co.nz | No action needed. Credits will be automatically applied |
| Adzuna | supportuk@adzuna.com | No extra charge will be applied |
| CareerJet | https://www.careerjet.com.au/contact-us | No extra charge is expected. Contact CareerJet if you have any questions |
| CareerOne/ CareerOne Premium | support@careerone.com.au | No extra charge is expected. Contact CareerOne if you have any questions |
| Careers for Carers | info@careerforcarers.com.au | No extra charge will be applied |
| CareerSpot | support@careerspot.com.au | Contact CareerSpot |
| CV-Library | support@cv-library.co.uk | No extra charge expected. Contact CV-Library if you have any questions |
| Ethical Jobs | info@ethicaljobs.com.au | No extra charge is expected. Contact Ethical Jobs if you have any questions |
| FlexCareers | https://help.flexcareers.com.au/support/home | No extra charge is expected. Contact FlexCareers if you have any questions |
| GradConnection | clients@gradconnection.com | No extra charge is expected. Contact GradConnection if you have any questions |
| Gumtree | https://www.gumtreeforbusiness.com.au/contact-us/ | No extra charge is expected. Contact Gumtree if you have any questions |
| HealthcareLink | support@healthcarelink.com.au | No action required. Contact Healthcarelink |
| Indeed.com | 1800 773 504 | Phone Support or contact your Account Manager |
| Job Rapido | https://support.jobrapido.com/hc/en-us/requests/new | No extra charge is expected. Contact Job Rapido if you have any questions |
| JobStreet Philippines | No action necessary | |
| Jooble | https://help.jooble.org/en/support/home | No extra charge is expected. Contact Jooble if you have any questions |
| Monster.com.my | info@foundit.my | No extra charge is expected. Contact FoundIT.my if you have any questions |
| MyJobSpace | https://www.myjobspace.co.nz/contact-us | No action necessary |
| ourmob.com.au | Jobs@ourmob.com.au | No extra charge is expected. Contact Ourmob.com.au if you have any questions |
| Pro Bono Australia | ITsupport@probonoaustralia.com.au | No extra charge is expected. Contact Pro Bono Australia if you have any questions |
| ReconJobs | https://www.reconjobs.com.au/contact-us | No extra charge is expected. Contact Recon Jobs if you have any questions |
| reed.co.uk | customer.support@reedonline.co.uk | No extra charge is expected. Contact Reed.co.uk if you have any questions |
| ScoutJobs.com.au | feedback@scoutjobs.com.au | No extra charge is expected. Contact Scout Jobs if you have any questions |
| Sportspeople | https://sportspeople.helpsite.com/contact | No action necessary |
| Talent.com | https://uk.talent.com/contact/employers | No action necessary |
| Trade Jobs NZ | support@tradejobsnz.co.nz | No extra charge is expected. Contact Trade Jobs NZ if you have any questions |
| TradeMe | trademejobs@trademe.co.nz | No extra charge will be applied. Contact TradeMe Account Manager for any questions |
| Vpply | support@vpply.com | No extra charge is expected. Contact Vpply if you have any questions |
| WORK180 | https://work180.com/about-us/contact-us | No extra charge is expected. Contact Work180 if you have any questions |
For more information, visit our Support Centre article.
If you still have technical questions for our JobAdder Support team, please get in touch here.
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