As a recruiter, managing temporary workers across multiple different clients can be challenging with scheduling conflicts, differing expectations and disorganisation.
With global trends highlighting that companies may be moving towards more temp and contract work, the ability to multitask and efficiently manage temp workers is more important than ever.
But not to worry, you can overcome this roadblock with the right approach and tools, ensuring you provide all of your clients with the temp talent they need.
In this blog post, we’ll discuss essential strategies and tips to help you successfully manage temporary workers across various clients.
1. Create a centralised database of temp talent
One of the first steps in managing temporary workers is creating a centralised database or talent pool where you can store information about each worker’s skill set, availability and work preferences.
This will allow you to quickly identify the right candidates for each client, streamline the hiring process and minimise the risk of miscommunication or confusion among your team members.
2. Use a project management system
Utilise a project management system or software (wink wink like an ATS) to assign tasks, track progress and communicate with your temporary workers.
This will help ensure that all parties are on the same page, deadlines are met and that your workers have the resources they need to perform their jobs effectively.
3. Set clear expectations between clients and temp workers
Transparency is crucial when managing temporary workers across multiple clients.
Clearly define the job requirements, expectations and timelines for each client, and ensure that workers understand their roles and responsibilities.
This will help prevent misunderstandings, promote accountability and maintain a high level of satisfaction among both clients and workers.
Handy tip: Set a reminder in your ATS (cough cough) or other tool you use so you know when a temp placement is coming to an end. That way, you can ask the client if they’d like to renew or see if you have other roles that could be a good fit for that temp worker.
4. Communicate regularly with clients and workers
Maintaining open and frequent communication with your clients and temporary workers is essential for building trust and ensuring everyone is aligned.
Schedule regular check-ins with your clients to discuss progress, address any concerns and keep them informed about any changes in the worker’s schedule or availability.
Similarly, make sure to communicate with your temporary workers regularly to provide feedback, answer questions and offer support as needed.
5. Offer support and resources for worker success
Temporary workers may require additional support and resources to ensure they’re successful in their roles.
Provide access to training materials, onboarding documentation and other tools that will help them acclimate to their new work environment quickly and easily.
When possible, assign a mentor or point of contact for each worker to ensure they have someone they can turn to with questions or concerns.
6. Monitor performance and provide feedback
As with any employee, it’s essential to monitor the performance of your temporary workers to ensure they’re meeting the expectations of your clients.
Regularly review their progress with your clients and address any issues promptly. This will not only help maintain a high level of client satisfaction but also contribute to the professional growth of your temporary workers.
7. Develop long-term relationships with your workers
Building strong relationships with your temporary workers can lead to a more reliable and committed workforce.
By fostering a sense of loyalty and trust, you’re more likely to have temp workers who are eager to take on new assignments and who will represent your agency positively when working with clients.
Managing temporary workers across multiple clients can be challenging, but with the right strategies and tools, it can be a rewarding experience for both you and your clients.
By centralising your database, utilising a project management system, setting clear expectations, maintaining open communication, offering support, monitoring performance and building long-term relationships, you can create a successful and efficient process for managing your temporary workforce.
As a result, you’ll be better equipped to navigate the ever-evolving talent market and provide your clients with the exceptional temp talent they need.
Building a strong temp desk will be crucial in the coming year as many companies shift to flexible work. Find out more about how to build a resilient temp business with our free webinar.