Software is only as good as the people behind it

Meet JobAdder’s friendly support pirates. 

Our award-winning team are product experts, there when you need them.

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20 Mins

First reply
time

2_star_Support-Page

99%

Satisfaction
rating

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24/6 Support

Via phone, ticket
& live chat

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2 Mins

Average chat
wait time

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75%

Queries resolved
in the first touch

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“The support team is fantastic and friendly, helpful, very very quick and always ensuring that there is a solution…not letting the ticket close until they are certain the issue has been resolved. I’m very impressed with that.”

Lisa Milinkov
Bolton Clarke

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“I think the level of help at JobAdder is next-to-none compared to other software or other businesses that I’ve come across. When you launch a ticket and you put a level of urgency on it, if it is super urgent you will be called within a few minutes, if not a few seconds .. it’s really world-class.”

Paul Cameron
Consult Recruitment

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Fast, local
support

Because who has time to listen to call waiting music these days?

2.B_real time real people_Support-Page

Real time,
real people

Great customer support should be a given. We make sure you get it.

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Self-serve with
complete confidence

In-depth support centre articles and videos for those times you prefer to go it alone.

An award-winning team

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JobAdder love tickets

See what our customers have to say about JobAdder’s support